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From 5 people to almost 200,000—we are celebrating 50 years of passion, entrepreneurship, and success.
Paris – Capgemini, a global leader in consulting, technology and outsourcing services, has been positioned, for the second successive year, as a Leader in Gartner’s 2016 Magic Quadrant for Contact Center as a Service (CCaaS), in the Western Europe market 2.
Research finds firms are placing increasing emphasis on customer insights while not putting appropriate safeguards in place, a strategy that is leaving customers’ personal data vulnerable.
New dedicated offer to help dealers deliver digital customer service and streamlined internal operations