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Closing the gaps

A car is not a smartphone on wheels – yet

How much can a car be regarded as a smartphone on wheels? We explore where vehicles fall short of the smartphone model, and what can be done about it.

As software become increasingly central to the design of new vehicles, the analogy between intelligent vehicles and smartphones often comes up. This report looks at the remaining gaps between intelligent vehicles and smartphones from three perspectives:

  • Usability and customer experience
  • Application landscape and operating system
  • Innovation and updatability

In the near future, commercial vehicles will do more than close these gaps – they will begin to exceed the role of a smartphone in digital life. As a co-driver, virtual workplace, a concerige and much more, our cars are set to take on new roles.


As part of Capgemini, Invent has over 50 years of experience keeping global organizations Ahead of the curve. Our people-centric transformations harness innovative data solutions and technology. We have fostered long-term partnerships in the automotive industry by providing cutting-edge tech, analysis, and expert insight. As an organization with 11,500 offices in 21 countries across 5 continents, our unique vantage point enables us to react appropriately to emerging trends. We work with our partners to turn insight into value.

Thought Leadership

Closing the gaps: A car is not a smartphone on wheels – yet

For this, the third of our Connected Vehicle Trend Radar reports, Capgemini Invent investigated how far a car can be regarded as a smartphone on wheels, where vehicles fall short of the smartphone model and…

As a leader in the technology space, we recognize how important it is for organizations in all industries to make the right decisions at the right time. This includes capitalizing on the latest developments and forecasting areas of great potential. We know how profoundly technology changes societies because we experience the challenges businesses encounter on a daily basis. We use our expertise to ensure our partners always ride the wave of innovation.

Capgemini’s industry expertise is comprised of over 325,000 team members in 55 countries. Our combined experience is our greatest asset. Having been founded over 50 years ago, we have acquired an ability to thrive throughout volatility, adapting and evolving when necessary. With over 30 tactical partnerships, we have the resources to meet challenges great and small.

Every Capgemini initiative is a manifestation of our seven core values: honesty, boldness, trust, freedom, fun, modesty, and team spirit. After careful consideration, these were the values we identified as integral to long-term success. We aim to deliver consistent quality that adheres to sustainable practices while maintaining transparency.

Contact Our Experts

Sebastian Tschödrich

Vice President of CSS at Invent Germany
I have been working in automotive consulting for 14 years, with experience in Europe and China. Currently based in Munich, I am responsible for the global automotive consulting business and part of the global leadership team at Capgemini Invent.

Dr. Marc Cäsar

Director – Automotive, Capgemini Invent