根据凯捷研究院（CRI, Capgemini Research Institute）的报告“可持续IT：为什么企业IT进行绿色革命的时期已到来”显示，为加速可持续IT实施制定了全面路线图的企业已经实现了ESG （Environment, Social and Governance）分数的提高（61%），持续的IT实践直接提升客户满意度提高（56%）、降低税收（44%）。然而，企业仍然不知道如何实施可持续的IT实践，如何主动应对企业IT对环境的影响：只有6%企业的可持续IT成熟度处于高水平。
According to a new report from the Capgemini Research Institute, entitled “Sustainable IT: Why it’s time for a Green revolution for your organization’s IT”, the organizations which have built a comprehensive roadmap to accelerate sustainable IT[1] implementation have realized improved ESG scores (61%), seen improved customer satisfaction (56%) and witnessed tax savings (44%) as a direct result of sustainable IT practices. Yet, organizations are still largely unaware of how to implement sustainable IT practices and proactively address the environmental impact of enterprise-IT: only 6% of firms having achieved a high level of sustainable IT maturity.
虽然技术解决方案可以帮助解决环境问题，但作为一个整体，它本身就有碳足迹。报告确定了企业IT排放增长最快的领域，并为企业构建和实施可持续IT战略制定了三阶段路线图。
While tech solutions can help solve environmental issues, IT as a whole has carbon footprint itself. The new report has identified the areas of enterprise IT emissions that are growing most rapidly and lays out a three-stage roadmap for organizations to build and implement their sustainable IT strategies.
然而，各企业尚未将可持续IT视为其更广泛的可持续发展议程和减少碳足迹之旅中的优先事项或工具：根据报告，只有22%的企业计划在未来三年通过可持续IT减少四分之一以上的碳足迹。
However, organizations are not yet viewing sustainable IT as a priority or a tool in their wider sustainability agenda and journey to reduce their carbon footprint: according to the report, only 22% plan to reduce more than one-quarter of their carbon footprint through sustainable IT in the next three years.
企业基本上不知道它对环境的影响
Organizations are largely unaware of the environmental impact of IT
人们对于IT对环境的影响存在着明显的认知差距，57%的受访者不知道自己企业的IT碳足迹。银行业和消费品部门的人的知晓率最高（分别为52%和51%），而工业制造业的知晓率最低（28%）。只有34%的人知道，生产手机和笔记本电脑的碳足迹比使用这些设备的寿命要高。
A clear awareness gap about the environmental impact of IT has emerged, with 57% of respondents unaware of their own organization’s IT carbon footprint. Those in banking and the consumer products sector show the highest levels of awareness (52% and 51% respectively), while the industrial manufacturing sector the lowest (28%). Only 34% know that the production of mobiles and laptops has a higher carbon footprint than the use of these devices over their lifetime.
这一认识差距由于可持续发展IT目前没有得到与其他绿色倡议同样的重视和资源而更加严重。在战略方面，一半的公司已经确定了企业范围内的可持续发展方法，但只有不到五分之一（18%）的公司制定了具有明确目标和时间表的全面可持续IT战略。
This awareness gap is compounded by the fact that sustainable IT currently does not get the same attention and resource as other green initiatives. When it comes to strategy, half of firms have defined an enterprise-wide sustainability approach, yet less than one in five (18%) have a comprehensive sustainable IT strategy with well-defined goals and target timelines.
大多数企业没有足够的工具或共同的标准来衡量IT对环境的影响。只有29%的企业使用碳评估工具，34%企业表示可持续碳排放是董事会议程的一部分。使用关键绩效指标来跟踪和衡量企业IT可持续发展的进展也不普遍，只有23%的企业衡量温室气体排放。总体而言，只有1%企业实现了目标。针对IT运营设定碳成本可以帮助跨部门的企业认识到其IT足迹的影响，但只有27%的企业将实践标准化。
Most organizations do not have adequate tools or shared standards to measure the environmental impact of IT. Only 29% use carbon assessment tools and just 34% say that sustainable IT is part of their board-level agenda. The use of KPIs to track and measure progress for enterprise IT sustainability is also not widespread, with only 23% of organizations measuring greenhouse gas emissions. Overall, just 1% have achieved their targets. Setting a carbon cost against IT operations can help organizations across departments realize the impact of their IT footprint, but only 27% of organizations have standardized the practice.
高成熟度组织会获得更多益处
High maturity organizations derive more benefits
科技部门完全有能力发挥影响和倡导政策变革。科技公司正在采取积极措施，对IT运营、服务和产品进行脱碳，多家公司已经宣布了实现碳中和的目标。因此，许多企业都希望将责任转移到技术行业，以帮助他们建立可持续的IT实践。约52%的企业告诉凯捷研究院，科技公司应该在其产品和服务中纳入可持续IT，61%企业希望科技公司帮助他们衡量其IT对环境的影响，45%企业愿意为可持续的IT产品和服务支付高达5%的溢价。
The technology sector is well placed to play a role influencing and advocating for policy change. Technology firms are taking proactive steps in decarbonizing IT operations, services and products, and multiple players have announced targets to become carbon neutral. As a result, many organizations are looking to shift the onus onto the tech industry to help them establish sustainable IT practices. Some 52% of organizations told the Capgemini Research Institute that technology firms should incorporate a sustainable IT dimension into their products and services, 61% want tech firms to help them measure the environmental impact of their IT, and 45% are willing to pay a premium of up to 5% for sustainable IT products and services.
“可持续性必须是我们努力实现全球后疫情时代复苏的核心，不容忽视。企业需要认识到我们数字世界的碳成本，并采取行动，加快向由可持续IT能力支持的商业模式转变，”Capgemini Invent首席执行官，集团执行董事会成员，集团企业社会责任计划执行发起人Cyril Garcia说道，“企业必须具备诊断工具、战略和路线图，以加速其脱碳之旅。企业中所有利益相关者的认可对于成功且可持续软件架构及员工行为改变都是至关重要的。除了环境方面的必要性之外，商业利益在底线、社会地位和客户满意度方面都是引人注目的。”
“Sustainability must be at the core of our global effort for post-pandemic recovery, and IT cannot be neglected. Organizations need to recognize and act on the carbon cost of our digital world by accelerating the move to business models which are supported by sustainable IT capabilities,” says Cyril Garcia, CEO of Capgemini Invent and Group Executive Board Member, Executive sponsor of the Group CSR program.
“Organizations must have the diagnostic tools, strategies, and a roadmap in place to accelerate their journey towards decarbonization. Endorsement from all stakeholders in the organization will be critical for success along with sustainable software architecture and change in employee behavior. Beyond the environmental imperative, the business benefits are compelling in terms of bottom line, social status and customer satisfaction.”
报告最后提出了加速可持续IT发展的三阶段路线图，其中包括：
- 为与企业可持续性战略相一致的可持续IT战略奠定基础
- 通过专门的可持续IT团队和领导层的支持创建治理流程
- 将可持续性作为软件体系架构的关键支柱，实施可持续性IT计划
The report concludes with a three-stage roadmap to accelerating sustainable IT, which includes:
- Setting the foundations with a sustainable IT strategy that aligns with the organizational sustainability strategy
- Creating a governance process with a dedicated sustainable IT team and support from leadership
- Operationalizing sustainable IT initiatives with sustainability a key pillar of software architecture
A copy of the report can be downloaded here.
研究方法
凯捷研究院调查了1000家年收入超过10亿美元的企业，以了解它们的可持续IT前景。其中包括保险、零售、消费品、银行、能源和公用事业、生命科学和医疗保健、汽车、电信、工业制造、技术服务和公共部门等组织。凯捷研究院采访了高级IT执行官、可持续发展专业人士，以及来自人力资源、财务和营销等核心职能部门的资深高管。
关于凯捷
凯捷(Capgemini)是全球领先的企业合作伙伴，利用技术的力量帮助企业实现业务转型和管理。其宗旨是通过技术释放人类能量，创造一个包容和可持续的未来。凯捷是一个负责任的多元化组织，在近50个国家拥有27万名团队成员。
凭借其50余年的悠久历史和深厚的行业专业知识，在快速发展的云、数据、人工智能、互联连接、软件、数字工程和平台的创新世界推动下，凯捷深受客户信任，能够满足客户从战略、设计到运营的全方位业务需求。集团2020年全球收入为160亿欧元。
Get the Future You Want | www.capgemini.com