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Capgemini and Tokio Marine HCC create a milestone in the London insurance market

18 Jan 2017

The first phase of the implementation covered the lines of business operating in the London Market and included full data migration, integration and reconciliation with downstream systems and agreement and implementation of new ways of working.  The implementation was completed jointly with an aggressive schedule and marks a critical milestone for Tokio Marine HCC given the size, complexity and sophistication of what has been delivered.

“Tokio Marine HCC had an innovative vision that they could replace their complete legacy General Policy Administration Systems and to execute the first phase of this plan in less than 12 months. Capgemini supported this vision, and working with the Tokio Marine HCC team, helped enable this business transformation,” said Simon Parker, Vice President Insurance, Capgemini.  “Through this deployment, the insurer was able to realise immediate benefits in reduced time to market and cost savings while leading the London insurance market in innovation.”

“We appreciated Capgemini’s guidance through the whole process of system delivery, initially helping us with the architectural selection process and then system selection and delivery. Our solution is relatively unique with the Pega software delivering the flexibility to handle our diverse underwriting as well as Sequel Business Solution’s underwriting and claims software delivering core policy administration and control,” said Nick Hutton-Penman, Chief Operating Officer, Tokio Marine HCC in London. “We are now taking the foundation achieved by delivering Phase 1 of the program and using it to deliver four further phases at which point our legacy systems will have been rolled into one common architecture. At this point we believe that we will be in a relatively unique market position and will be able to scale the platform and react better and faster to market changes.”

Through this deployment, Tokio Marine HCC implemented the Pega 7 Platform and the Pega Underwriting for Commercial Lines Insurance application. The Pega 7 platform is a single unified platform containing elements required to build or modify enterprise applications at significantly faster speeds than conventional software development typically requires.The Pega Underwriting for Commercial Lines Insurance application uses a lifecycle approach to underwriting allowing insurers to control and expedite the underwriting process across the organisation.  

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About Capgemini

With more than 180,000 people in over 40 countries, Capgemini is a global leader in consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organisation, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

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Rightshore® is a trademark belonging to Capgemini

Serving two-thirds of the world’s largest financial services institutions, Capgemini’s Financial Services Strategic Business Unit helps banks, capital markets firms, and insurers meet today’s industry disruptions with innovative business and IT solutions which create tangible value. A team of 45,000 financial services professionals around the world collaborates across geographies, domains, and technologies to deliver the best tailored solutions to its clients. Capgemini’s Financial Services Unit brings award-winning industry expertise, leading market insights and over 25 years of global delivery excellence to client engagements.

About Tokio Marine HCC

Tokio Marine HCC is a leading specialty insurance group conducting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Headquartered in Houston, Texas, the company is made up of highly entrepreneurial teams equipped to underwrite special situations, companies and individuals, acting independently to deliver effective solutions. Our products and capabilities set the standard for the industry, as many of our nearly 2,500 employees are industry-leading experts. Tokio Marine HCC is part of Tokio Marine, a premier global company with a market cap of approximately $30 billion.

The company’s major domestic and international insurance companies have earned financial strength ratings of “AA- (Very Strong)” from Standard & Poor’s Financial Services LLC, “A++ (Superior)” from A.M. Best Company, Inc., and “AA- (Very Strong)” from Fitch Ratings.

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