In today’s ever-evolving landscape, sustainable competitive advantage and revenue growth comes from executing on the strategic initiatives that help build brand loyalty and drive business expansion. Whether it’s about providing customers with a unified online and offline experience, expanding into new geographies and markets, or launching new brands and sites, we offer solutions aligned to your growth strategy.

With experience building global, multi-site architectures for both B2C and B2B brands, Capgemini DCX will set you up for long-term success, so you can get to market fast, continually evolve the customer experience, and scale your business. To learn more about our services and solutions for commerce, please contact us.

Our digital marketing team applies proven best practices to craft and execute tailored programs that increase traffic, improve conversion, and open new growth channels for your business.

We consider every digital behavior and touch point as we analyze your data and unlock game-changing insights that can be leveraged throughout the customer journey to drive stronger results for your business. We then combine an optimal mix of digital marketing strategies and tactics — including SEO, paid search, affiliate marketing, social media, email marketing, and more — to get new visitors to your site and convert them to customers, increase average order value, and improve conversion overall. To learn more about our services and solutions for marketing, please contact us.

Our rich experience and multi-sector footprint ensures that our sales solutions empower and enable your sales teams. Across every industry, we understand how a sales organization ties into great customer experiences, allowing us to optimize processes that enhance your practice, bottom line, and brand.

Our Sales solutions can be integrated with Commerce, Marketing, Service, and other solutions to deliver a more engaging experience for our client’s customer. We design sales journeys to improve customer satisfaction and sales effectiveness. Our process innovation and technology has helped our customers transform into digital enterprises. To learn more about our services and solutions for sales, please contact us.

Brands are under ever-increasing pressure to meet and exceed their customers’ needs and expectations. From a customer and field-service perspective, our experience design, transformation consulting, architecture, and technology integration capabilities allow your service organization to get closer to customers than ever before.

We can help you create, deploy, and manage world-class customer service experiences, improve customer satisfaction, and expand relationships – all while helping create a more efficient organization. To learn more about our service solutions, please contact us.

We have built a series of technology domain accelerators – each grounded in our rich implementation experience, industry-leading best practices, and unmatched technical platform expertise.