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Unlocking channel growth, to enable “everywhere commerce” on demand

We believe channels should connect, not compete. In today’s landscape, any digital touchpoint is a potential point of sale, every physical one is a possibility for fulfilment, and every interaction is part of the shopping journey.

As an end-to-end transformation partner, Capgemini helps retailers unlock channel growth by creating a comprehensive, cohesive strategy that enables shoppers to use all relevant channels on the path to purchase.

Connected engagement: Physical, digital, and everywhere in between

Our advanced data capabilities and industry-leading solutions help retailers reimagine points of sale, so that they can reinvent the end-to-end experience, enabling shoppers to shift seamlessly between the channels they prefer.

Our breadth and depth of capabilities across strategy, customer experience, commerce, data/tech and supply chain, coupled with our deep experience within the retail industry, allow us to act as a transformation partner for our clients, helping them unlock new business models and channels that will enable them to more easily and naturally reach customers wherever they choose to shop, at the moment they choose.

    Connected commerce in retail, consumer products and services

    Digital channels remain the fastest-growing global channel for consumer products companies, outpacing others by a rate of three or more.

    CornerShop, the store of the future

    The live store in London where customer engagement and retail are brought to life.

    AI for customer products and retail

    The road to becoming an insights-driven business can be long and the path unclear. We help you navigate this journey with OutPerform.

    Data-driven marketing

    The role of the CMO is evolving. Deliver on customer experience with creativity and data.

    Gaining the edge in the new era of grocery

    Our Digital Core for Grocery capabilities help grocers meet the new challenges, from long-term planning to real-time fulfillment.

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      Meet our experts

      Tim Bridges

      Global Head of Consumer Products & Retail
      Tim Bridges leads Capgemini’s Global Sectors and the Consumer Products, Retail, Distribution (CPRD) global sector practice, a portfolio that includes major global retail, fashion, restaurant, consumer products, transportation, and distribution brands such as McDonald’s, Coca-Cola, Meijer, Office Depot, Domino’s, and Unilever.

      Lindsey Mazza

      Global Retail Lead, Capgemini
      Lindsey is Capgemini’s Global Retail Lead. She is a retail thought leader and subject matter expert who specializes in shopper-centric, unified-channel commerce and innovation. With nearly 20 years’ experience in retail transformation, Lindsey has served some of the world’s largest retailers in analytics-enabled integrated planning and execution, from consumer demand to receipt.

      Owen McCabe

      Vice President, Digital Commerce – Global Consumer Goods & Retail, Capgemini
      Owen is Capgemini’s Global VP for eCommerce. He previously led the Digital Commerce Practice at Kantar and held senior marketing and sales roles at both Procter & Gamble and Nestle. He has domain expertise in eCommerce, digital marketing, brand marketing, route-to-market strategy, and category management. Owen’s passion for digital commerce came about after a private equity assignment in an online travel business.