Resources

digital customer experience

Capgemini named a leader in Magic Quadrant for Customer Experience & CRM implementation services

In a recent study by Gartner, Capgemini is positioned in the Leaders quadrant. Read to learn more.

Cloud Cloud Native

Cloud native comes of age in Banking

Banks are increasing business velocity and customer satisfaction with their move to cloud native.

digital customer experience Intel MIT

Time to talk

Consumers are adopting smart speakers an order of magnitude faster than they did the smartphone. The devices, and the voices assistants which inhabit them, will change shopping forever, creating a new era: Conversational Commerce. Read the paper to learn more.

digital customer experience DTI

Conversational Commerce: why consumers are embracing voice assistants in their lives

Conversational commerce is many things, a technological breakthrough, a completely new form of digital interaction and a platform for yet unimagined new services. Before all of these things it is an unparalleled opportunity for brands to build highly valuable and valued personal relationships at a scale previously unimaginable with consumers and using this new-found intimacy to drive brand preference and affiliation. Learn more.

adobe

Smartly Transforms Energy Billing with New Service

Capgemini, using Adobe Experience Design, helped Smartly with its smart billing through a mobile app.

Pegasystems Public Sector

Citizen Services Solution brochure

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