Capgemini Research Institute

Fast forward

Rethinking supply chain resilience for a post-pandemic world

Brace yourself, the tide is coming

The first wave of COVID-19 hit supply-chain organisations particularly hard. More than 80% of organisations were negatively impacted by the crisis and a vast majority have struggled with significant challenges across all aspects of their operations. So now, as consecutive waves of the virus sweep over the world, we have to ask ourselves – are we prepared to do it all again?

In the latest report from the Capgemini Research Institute – Fast forward: Rethinking supply chain resilience for a post-pandemic world we surveyed 1,000 organisations and conducted in-depth interviews with senior supply chain executives. We found that supply chains have been struggled to cope with the fallout, with 68% taking more than three months to restore operations while only a very small minority are taking all the necessary actions to be crisis resilient.

 The question isn’t if another crisis will come, the question is when – and this time, supply chain organisations have to be ready. To boost resilience and be ready for whatever the future holds, organisations should:

  • Establish a supply chain resilience strategy
  • Build the capabilities needed to anticipate disruptions
  • Build the capabilities needed to resist disruptions
  • Build the capabilities needed to recover rapidly from disruptions

For more information on supply chain resilience, download the report.

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About the Capgemini Research Institute

Capgemini Research Institute

Capgemini’s #1 ranked in-house think tank on all things digital


Jerome Buvat

Expert in Digital Transformation & Strategy, Strategy & Transformation

Jitendra Upadhyay

Expert in Digital transformation and innovation