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Scottish Water’s digital transformation

Data, information, analysis, digital applications and processes are critical to how Scottish Water delivers 1.35 billion litres of water a day and treats 945 million litres of waste water.

Our new app designed with @CapgeminiUK is helping developers connect customers quickly to the water & waste water network in Scotland & we’ve just scooped a #paperlessaward recognising the difference it’s making. Read more:
— Scottish Water (@scottish_water) July 16, 2019

Scottish Water began its transformation by creating a strategy that established four key objectives: differentiating the customer experience, keeping customer prices low, ensuring that its assets and services would be resilient, reliable, and secure, and supporting the Scottish economy – to find out more, read a blog post about their journey or listen to a podcast in which John Cairney, Head of Strategy and Architecture at Scottish Water and Paul Haggerty, Head of Water sector at Capgemini UK, discuss the role of automation in Scottish Water’s digital transformation journey.Please allow statistical cookies to see this Soundcloud embed