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Robust progression in 2014 full-year results. Strong finish in Q4

19 Feb 2015


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In million of euros 2013 2014 % growth Revenues 10,092 10,573 +4.8% Operating margin [2] 857 970 +13.2% as a % of revenues 8.5% 9.2% +70bp Operating profit 720 853 +18.5% as a % of revenues 7.1% 8.1% +100bp Net profit (Group share) 442 580 +31% as a % of revenues 4.4% 5.5% +110bp Net cash and cash equivalents 678 1,218   Organic Free Cash Flow [3] 455 668  

The Group generated revenues of €10,573 million in 2014, up 3.4% like-for-like compared with 2013 (i.e. at constant Group structure and exchange rates). Adjusted for currency impacts and the acquisition of the French company, Euriware, revenues rose 4.8% on 2013 published figures. Organic growth reached 5.5% in Q4.

New orders recorded during the year totaled €10,978 million, an increase of 13% on 2013 on a like-for-like basis.

The 2014 operating margin rate is 9.2%, up 0.7 points on 2013, above the target of 0.3 to 0.5 points announced at the beginning of 2014. It even reached 10.4% in the second half of 2014. With stable restructuring costs (€68 million), the Group is able to report an operating profit of €853 million, thereby bringing the operating profit rate to 8.1%, compared with 7.1% in 2013.

The net financial expense is €70 million (€102 million in 2013). The income tax expense is €210 million compared with €182 million in 2013.
On this basis, net profit (Group share) of the Company is €580 million for 2014, up 31% year-on-year.

The Group generated organic free cash flow of €668 million compared to €455 million in 2013 (before the exceptional contribution to a United Kingdom pension fund).

The Board of Directors has decided to recommend the payment of a dividend of €1.20 per share[4] in 2015 at the next Ordinary Shareholders’ Meeting, compared to €1.10 in 2014. In addition, the Board of Directors authorised the launch of a first tranche of share buyback of up to 100 million euros.


In a context of improving demand, the Group forecasts for 2015 a revenue growth, at current rates and perimeter, of 3% to 5% and an operating margin rate between 9.5% and 9.8%. Organic free cash flow is expected to exceed €600 million.


Consulting services (4.2% of Group revenues) contracted by 3.4% on a like-for-like basis, with nonetheless a smaller fall in the fourth quarter. This was mainly due to activity slowdown in North America, the United Kingdom and Benelux, while France, Germany and the Rest of Europe were enjoying activity growth. The 2014 operating margin rate is 8.2% compared with 7.8% in 2013.

Local professional services (Sogeti) (14.9% of Group revenues) reported growth of 1.1% in revenues over 2014 on a like-for-like basis, in spite of a slight downturn in France, growth was prevalent in all other regions, particularly in North America. The operating margin rate is 9.9% compared with 10.6% in 2013. This slight decrease is due to the integration of part of Euriware activities and the weakness in demand in aerospace.

Application services (55.4% of Group revenues) reported revenue growth of 3.8% on a like-for-like basis in 2014. Growth was partly driven by innovation offerings particularly in SMAC (Social, Mobile, Analytics and Cloud) but also application maintenance. North America, the United Kingdom and the Asia-Pacific and Latin American region contributed substantially to this growth. The operating margin rate is 10.6%, up 0.9 points on 2013.

Other managed services (25.5% of Group revenues) reported a like-for-like increase in revenues of 5.3% in 2014 thanks to the growth of BPO (Business Process Outsourcing) and Infrastructure Services. North America and Benelux enjoyed double digit growth rates. The operating margin rate is 8.8%, representing a 1.7 point improvement on last year, partly due to the profitability improvement in Infrastructure Services.


North America reported a rise of 8.5% like-for-like revenues (7.5% at current Group structure and exchange rates). This region enjoyed a strong momentum in application services (+9.3% like-for-like) and other managed services (+11.4%), particularly in the financial services, energy and utilities, as well as retail and consumer goods. The North America operating margin rate is 12.6%, up 0.3 points on 2013.

The United Kingdom and Ireland reported revenues up 4.1% like-for-like for 2014 (and 9.7% including relative fluctuations in currencies). Growth was primarily driven by application services, notably in the private sector, and by other managed services which benefited from the delay in the scheduled decrease in revenues on a major contract. On this basis, the operating margin rate is 11.3%, up 2.6 points on 2013.
France reported revenues up 0.5% over the year (and 6.9% including the consolidation of Euriware), demonstrating slight growth despite a difficult economic environment. Local professional services (Sogeti) and application services slight contraction was offset by the return to growth of consulting services and the good performance of other managed services. The 2014 operating margin rate is 8.4% of revenues (9.3% of revenues in 2013).

Benelux is on its way to stabilisation with a slight fall of revenues of 0.6% for the full year. Revenues generated by the other managed services business increased significantly (16.6%), while the local professional services business (Sogeti) remained stable. The other businesses progressively improved throughout the period. The operating margin rate is 10.5% of revenues, up 0.7 points on 2013.

The “Rest of Europe” grew 2.3% on a like-for-like basis (0.5% on published figures). Activity was strong in the Nordic countries, Italy and Portugal. It remained stable in Central Europe and contracted in Spain, with nonetheless an upturn in the second half of the year. The operating margin rate was 8.6%, up 0.9 points on 2013.
Finally, the Asia-Pacific and Latin America region reported a growth of 5.0% on a like-for-like basis (and contracted 2.5% based on published figures due to currency fluctuations). In Asia-Pacific, growth was close to 11% (like-for-like) and remains driven by the development of financial services and the local Indian market. In Latin America, activity was stable on a like-for-like basis, with as planned a return to double-digit growth in the fourth quarter. The operating margin is 6.1% of revenues, up 1.2 points on 2013. 


On December 31, 2014, the total headcount of the Group was 143,643 employees compared with 131,430 employees at the end of the prior year. Offshore employees totaled 67,404 (including 56,006 in India), representing 47% of the total Group headcount compared with 44% last year. The Group recruited close to 40,000 new employees in 2014, more than 40% of whom were young graduates. [1] Audit procedures on the consolidated financial statements have been completed. The auditors are in the process of issuing their report.

[2] Operating margin is one of the Group’s key performance indicators. It is defined as the difference between revenues and operating costs. It is calculated before amortisation of intangible assets recognized in business combinations, the charges associated with shares allocated to employees, as well as other non-recurring income and expenses such as goodwill impairment, capital gains or losses on disposals, restructuring costs, the cost of acquiring and integrating acquired companies, as well as the impacts of the curtailment and/or settlement of defined benefit pension plans.

[3] Organic free cash flow is equal to cash flow from operations less acquisitions of property, plant, equipment and intangible assets (net of disposals) and adjusted for flows relating to the net interest cost.

[4] Subject to the approval of shareholders at the Ordinary Shareholders’ Meeting to be held on Wednesday 6 May, 2015, and in compliance with Euronext regulations, the ex-dividend date will be 18 May and the dividend will be paid from 20 May.