Capgemini Industries Consumer ProductsCapgemini Industries Consumer Products

Consumer products

Turning disruption into advantage with agentic AI for consumer products brands

The rules of consumer products competition are being rewritten. Volume growth has stalled, price-led strategies have hit their ceiling, and AI is fundamentally reshaping how consumers discover, evaluate, and choose products.

The next wave of advantages will come from AI strategies that look beyond cost reduction to unlock growth, accelerate innovation, and enable intelligent operations that can adapt to volatility at speed and at scale.

Capgemini helps consumer products companies navigate this shift by embedding agentic AI into everyday workflows, decisions, and operations, helping human teams adapt with speed, precision, and purpose at scale.

What we deliver for consumer products leaders

Enhanced revenue growth

Through AI-powered Revenue Growth Management and Connected Commerce – setting the right pricing, promotion and product mix in real time and connecting with consumers seamlessly across every channel and journey.

Through Intelligent Operations – the next generation of business process services, running end-to-end supply chain and commercial operations, from order-to-cash to planning and procurement to sales and marketing operations, powered by agentic AI foundations for both efficiency and effectiveness.

Through AI-accelerated innovation, embedded sustainability, and trusted foundations built on Responsible and Sovereign AI – bringing better products to market faster while building trust and resilience for the long term.

“Behind every connection is an insight made smarter with AI. Capgemini helps brands translate those insights into personalized, seamless experiences, thereby unlocking growth by being relevant in every moment, across every channel.”

Dreen Yang, EVP, Global Consumer Products and Retail Lead, Capgemini

    Consumer-Centric Grocery Fulfillment

    We help companies develop and implement a customer-first strategy, as well as underlying data-led capabilities.

    Food waste reduction solutions for retail

    One-third of all food is wasted, harming the climate, biodiversity, and consumers. Food waste is a global challenge.

    Connected commerce in retail, consumer products and services

    Digital channels remain the fastest-growing global channel for consumer products companies, outpacing others by a rate of three or more.

    Intelligent supply chain solutions for FMCG

    Turning complex supply chains into intelligent ecosystems

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