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Capgemini to Support London Hydro’s Digital Transformation Initiatives

25 Jul 2016

Toronto, July 25, 2016 – Capgemini Canada Inc., a member of the Capgemini Group, a global leader in consulting, technology and outsourcing services, today announced it has been awarded a three-year IT testing and quality assurance contract with London Hydro of London, Ontario, Canada. Capgemini Canada will provide testing services for London Hydro’s technology platforms and applications, including its Green Button initiative and Energy Data Platform (EDP), which are designed to provide customers with easy, secure access to energy usage information as well as applications to manage efficiency. Capgemini Canada signed on as the first reseller of London Hydro’s EDP, with a focus on licensing the service to other utilities and large firms.

Under the testing agreement, Capgemini Canada will support London Hydro’s digital capabilities by providing independent test and evaluation services for IT systems that support its operational needs, including its metering infrastructure, customer information system and mobile apps. Capgemini Canada will implement Capgemini’s industry-leading testing processes and methodologies, such as TMap® and TPI®, to support the utilities’ ongoing testing operations.

“Digital technology touches virtually everything we do, and as we introduce new applications and solutions, testing plays a critical role to ensure we operate our digital core to the highest standards and provide customers with exemplary service,” said Syed Mir, VP Corporate Services and CIO, London Hydro, and Chairman of the industrywide Green Button Alliance. “Capgemini offers unparalleled testing services for fail-safe operations and will help ensure our innovations and investments are of a high quality. We thank Capgemini for its commitment as our first reseller of the Interval Data Centre service, as they extend this valuable Green Button program across the markets they serve.”

“London Hydro is a highly innovative and tech-forward organization that places great value on the customer- and technology-user experience, and this testing agreement demonstrates their commitment to providing quality service to the Ontario community,” said Brad Little, Corporate Vice President, Energy & Utilities Leader for Capgemini North America. 

Capgemini will resell the EDP to business clients within London Hydro’s market as a means to help reduce energy costs and better manage consumption levels. London Hydro, a founding member of the industrywide Green Button Alliance, became the first utility to attain UL certification of its electricity, natural gas and water Green Button Download My Data (DMD) service earlier this year. Through the Green Button DMD service, customers with smart meters can easily access and efficiently manage their resource consumption and access applications that allow them to act on this information to accurately manage their energy usage.

“London Hydro is at the forefront of how digital technologies can be deployed to help customers optimize energy usage,” said Sanjay Tugnait, CEO Capgemini Canada. “We are further strengthening our relationship with London Hydro by showcasing its EDP in our recently launched Applied Innovation Discover Center in Toronto, and offering the solution to our clients through our joint go-to-market strategy.”

Capgemini’s global utilities sector serves the top utilities worldwide and draws on a network of more than 12,000 dedicated professionals. Capgemini has one of the largest practices dedicated to this industry segment, and its Rightshore delivery model provides offshore industrialized provisioning capabilities coupled with a globally deployable pool of key talents and onshore resources.

About Capgemini

With more than 180,000 people in over 40 countries, Capgemini is a global leader in consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion (about $13.2 billion USD at 2015 average rate). Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

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