It is 7 o’clock in the morning, just like most millennials, the first thing I picked up before I even opened my eyes was the most needed cell phone. Putting my thumb on the home button, and while the screen was unlocking itself, notifications have already started to pop up. It was everything I needed to know to get the day started right. The weather, the news, what my friends are up to and what outfits are trending etc.
Just a bit before 8:30, it was the daily dose of morning Caffeine time. Right there in the coffee ordering line, I bumped into a colleague who I am dying to catch up with. Just when our conversation started to flow, the barrister interrupted to take the order. Then there was the awkward moment of silence when I was trying to grab my wallet to pay. Luckily, there was the touch payment so I could quickly return to the interrupted conversation after just a quick tap and go. Without having to spend 10 seconds to enter my pin (usually longer when it usually doesn’t work on the first go), there is more time and less embarrassment to chat with my friend. Even for just 30 seconds longer, it is almost a quarter of a conversation when we both only have 2 mins to spare in the morning ordering coffee. Thanks to technology there.
As any millennial consultants would agree, the go-to point for the freshest daily update on the ins-and-outs of the company is undoubtedly Yammer. Saved in my favourite folder, there is just one click away from unlocking what’s happening within Capgemini from all over Australia. Just as I was exploring the prototypes from the Melbourne design challenge team, I got a pop-up dialogue box from Lync – lunch meeting is being organised with my internal initiative team.
As the messages were popping up and the notifications from Yammer are coming in, I feel like I’m really a part of a tightly knitted community even if I was one of the few people physically in the home office today.
Now it’s the daily stand-up meeting time. Because a team member was sick, the stand-up meeting now became a face-time meeting. After finding the best position for lighting, let the technology take the care of the rest. Real-time interaction across various locations is really no new thing but I am still amazed at how easy digital technology has made our life professionally. People in the same meeting no longer have to be in the same location, connecting individuals real-time from across the city is now possible in the digital world. “Great meeting thanks, guys!” as we were wrapping up the meeting, we took a team selfie – a ritual we have for daily stand-ups in the 21st century, because why not.
It’s now almost the end of the day, and before I forget, it was Instagram time at 5 pm. Filter checked, hashtag checked and the photo of the face time meeting uploaded. While looking at the very “social” evidence of our team spirit, notifications of new “like” started popping in. Thanks to Instagram, now daily status reports were not only those PowerPoint slides with red/green/amber dots, but also a digitally preserved photo album with more colours and a more human touch.
As you could see in the day of a life of a Capgemini consultant, technologies are key to enable and enhance interactions between humans. While living in the digital age, we tend to forget the value of human interactions. Or sometimes we would blame technology for taking away the intimacy between individuals. However to me, these digital and human interactions are not opposite ends of the same road, the technology exists to benefit human life. The answer here is to make technology human-friendly, use the right technology at the right time to make your human connections more human.
Learn more about Digital culture in Digital Age: The Quantum Leap of your Corporate Culture
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