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5375 Supply chain
Client Story

Supply & Network Optimization – Shipment Central

Improving the client experience with better shipping information

Chevron Phillips Chemicals has 12,000 rail cars to ship products. Leveraging new digital tools, CPChem can now see those movements, adjust them, and change when it delivers to customers so it can serve them better.

The supply-chain tool ingests details provided by rail companies, aggregates the information, and then uses machine learning to visualize every railcar moving through the US. Employees can use this information to forecast when the materials will be delivered. It has improved the ability to respond to customers, rather than reacting to inquiries.

Download the overview now to learn how this Intelligent Operations tool is helping CPChem be proactive with its customer experience to keep things running smoothly.