Skip to Content

Improved billing and reduced delivery time in telecom

Cloud-based platform delivers agility and an enhanced customer experience

A strong customer experience is vital for success across industries, but especially in the telecommunications sector, where consumers expect a high degree of convenience and engagement.

Capgemini stepped in to support a wireless network operator’s billing processes to deliver a better customer experience. Its legacy systems had limitations, including long development and delivery times. It also required improvements in data collection and streaming correlation.

Our team worked with the organization to transform its billing domain and reduce the end-to-end delivery timeframe from months or weeks to days. This produced needed agility dictated by the speed of business, while elevating the company’s customer experience.

Read our client story to learn more.

Connect with us

First Name is not valid.
Last Name is not valid.
Company is not valid.
Email is not valid.
Job Title is not valid.
Slide to submit

Thank you for interest. We look forward to connecting with you.

We are sorry, the form submission failed. Please try again.