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Driving sustainability and efficiency with a supply-chain transformation

A technology company modernized operations to reduce its carbon footprint and boost operational performance

Being a global leader in a competitive industry like technology is a considerable feat. But an excellent track record is no guarantee of future success – especially in a digital economy that increasingly demands sustainable operations.

An IT and networking company based in the United States needed to modernize its supply chain to reduce waste and boost efficiency. As one of the largest technology companies in the world, it had a proven business formula – but major redundancies across its supply chain meant it produced needless waste and customers had to wait longer than necessary to receive shipments.

Capgemini transformed the enterprise’s supply chain and supported its circular-economy initiative centered on product refurbishment. Our solution included a Unique Device Identifier to capture the source origin of products with digitized tracing and tracking of parts and materials, a new sales application for logistics partners, and a dynamic disposition engine for channeling returned products more efficiently.

Capgemini significantly reduced the company’s carbon footprint, increased process efficiency and revenue, and delivered a better customer experience through improved product maintenance and refurbishment services. We now have a strong partnership with the brand and a mutual commitment to further realizing its sustainability ambitions.

Read the client story to learn more.