Skip to Content


Against a backdrop of transformation in our relationship with work, companies today must continually adapt to gain, or maintain, their competitive edge.

Many organizations are exploring the use of immersive technologies and immersive experiences, as well as the application of GenAI.

This paper developed out of discussions between Capgemini experts and then a deeper dive through in-depth research and interviews. Questions we posed were: what types of use cases and skills can use immersive technologies and make a major contribution to (re)inventing the learning experience, for both trainers and learners? What are the key benefits and challenges? And finally, what are the key success factors for applying the immersive in training for organizations?

Meet our experts

Alexandre Embry

VP – CTIO – Head of Capgemini’s Metaverse-Lab and Immersive Technologies
Alexandre Embry is CTIO, member of the Capgemini Technology, Innovation and Ventures Council. He is leading the Immersive Technologies domain, looking at trends analysis and developing the deployment strategy at Group level. He specializes in exploring and advising organizations on emerging tech trends and their transformative powers. He is passionate about enhancing the user experience and he is identifying how Metaverse, Web3, NFT and Blockchain technologies, AR/VR/MR can advance brands and companies with enhanced customer or employee experiences. He is the founder and head of the Capgemini’s Metaverse-Lab, and of the Capgemini Andy3D immersive remote collaboration solution.

Isabelle Lamothe

VP, Workforce & Organization, Capgemini Invent
Profile: Isabelle has over 20 years’ experience helping companies to successfully achieve their transformation projects. She’s worked with many major clients on organizational and cultural issues, leadership development, change management support and, more recently, on anticipation and skills management. Isabelle has published the book, L’Eternité en héritage, on organizational resilience and has contributed to publications on the impact of digital technology on employees and the future of work. She was also a member of the Board of Directors of the Institut Pasteur and is currently a Board member at Amcham.