Lending Transformation Solution

In a low-interest regime while lenders are struggling to differentiate their offerings from the competition it is also imperative that lending journeys starting from pre-qualification & origination to loan servicing are seamless and efficient.

Banks & financial institutions must wade through these two major challenges to stand out with their products & services – heightened expectations from end consumers and increasing need of operational efficiency.

Capgemini World Retail Banking report suggests, one of the highest degrees of friction customers experience in their interactions with Banks is in the loan origination journey.

Why transform your lending journeys with our solution:

  • A journey by journey approach
    • Automated, streamlined micro journeys
  • A consistent, omni-channel experience
    • Deliver amazing experiences for all personas across channel technologies
  • Seamless orchestration & connection to your data
    • Insulate business logic from your core systems and avoid copying information with live data and logical objects
  • Maximize reuse
    • Enable business to manage variations of processes and rules for different LOBs, products and geographies through a unique Situational Layer Cake approach

We help you kick start your lending transformation journey with an accelerated assessment & experience journey with the following key objectives in mind:

  • Establish a lending transformation roadmap with prioritized journeys/micro-journeys
  • Create a robust, scalable & flexible foundation that promotes reusability
  • Define the right KPI’s to measure outcome and continuous optimization
  • Establish lending journey best practices etc

To understand more on the offering please view the recorded webinar below

To understand more about the solution please contact pegaleadership.fssbu@capgemini.com