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Health and Social Care

Despite significant quality improvements, health and care systems across the world are under unrelenting pressure from an exponential growth in the scale and complexity of needs. This demands digital transformation in healthcare.

The growing gap between demand and supply is being exacerbated by heightened public expectation for personalized care. Digital health technology, allied with data, offers a way forward.  It can increase scarce capacity, enable flexible person-centric services, and reduce friction between care organizations. However, the complexity of systems across multiple health and social care services, and the challenges of legacy technical debt, are barriers to change.

Transforming with digital technology in healthcare

We’re improving the patient experience with digital transformation in healthcare. From strategy and modelling to intelligent automation, EPR implementation, and product engineering, we deliver sustained value. How? With user-centered design, data-driven innovation, and the digital technology needed to scale new models of public healthcare.

Bringing cutting-edge technology to Spanish hospitals.

Three Spanish Hospitals use privacy-preserving artificial intelligence to help the speed and accuracy of COVID-19 screening.

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What we do

Health and social care that’s designed to meet the needs of the individual, whether at home, in the community, or in hospital is a public sector imperative. Healthcare professionals too expect a better workplace experience enabled by digital technology in healthcare.

Access to timely data that can be shared within data ecosystems enhances patient flow and informs better care decisions. We build digital platforms offering a unified, transparent, and secured route to connecting data for the delivery of personalized care along the patient pathway.

From improved and faster diagnostics with artificial intelligence, to more efficient resource management addressing capacity and budget challenges, we help public healthcare providers use analytics, data, and digital health technology to accelerate their digital transformation.

From aging buildings that waste energy to carbon-hungry vehicle fleets, public healthcare is in need of a sustainability transformation. Connected technology offers the ability to account for energy consumption, with CO2 dashboards informing carbon reduction strategies and driving sustainability in behaviors.

Client stories

    Check In Scotland service protects public health and enables businesses to re-open safely

    The Scottish NHS wanted to develop a national digital contact tracing service to protect public health during the COVID-19 emergency and to enable the hospitality sector to re-open safely after the lifting of lockdowns and restrictions. Multiple government and public health stakeholders partnered with Capgemini to develop the Check In Scotland service, which features QR code scanning technology and quickly became the country’s go-to national contact tracing solution

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    ARS develops STEP to predict hospital bed saturation

    In partnership with Capgemini, ARS Regional Health Agency has implemented an innovative tool to support decision-making in everyday health care

    Capgemini Invent
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    Save the Children invests in becoming a digital leader

    Partnering with Capgemini, Save the Children has implemented the Salesforce Non-Profit CRM platform to improve its dialogue with stakeholders

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    Västra Götalandsregionen uses AI to make better discharge decisions

    The region worked with Advectas to complete a successful pilot delivery of a machine learning algorithm

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      Research and insights

      Point of view

      Telehealth: A journey to becoming the next disrupter in healthcare
      Report

      AI for Health digital book – a focus on how AI applied to healthcare is perceived and deployed in organizations and ecosystems
      Report

      Sanofi, Capgemini, Generali and Orange create a digital ecosystem dedicated to e-health

      Expert perspectives

      Trends

      2024 key trends in healthcare

      Capgemini
      Jan 18, 2024
      Healthcare

      Why Europe’s provision of eHealth services needs a digital injection

      Niels van der Linden
      Sep 23, 2022
      Healthcare

      The Patient Data Security Blindspot

      Anne Stahl
      Sep 13, 2022

      Meet our experts

      Elin Heir

      Sector Lead Healthcare, Norway
      “Healthcare is changing fast, with accelerating technological developments, shifting demographics, and medical advances that enable us to treat more patients and more diseases. This puts increased pressure on the economy and our healthcare services. Digitalization and human-centered design are key to raising the quality of healthcare, and making life easier and healthier for both the public and healthcare professionals.”

      Richard Haynes

      Segment Leader, Health and Social Care
      “Digital, analytics and AI could enable a system-wide approach to prevention, enablement, and service productivity. Covid-19 has proven the need for a step-change and we must influence behaviors, tackle misinformation, improve access to care and join-up data and services. We have a duty to transform public health, enabling populations to thrive and making healthcare affordable for the long term.”

      Jakob Heuch

      Sales Director, Healthcare IT
      “Covid-19 has emphasized the need for hospitals to implement digital-first strategies in their patient interactions: video consultations have substituted physical encounters, check-in takes place via mobile services, care records are available to citizens on their mobile, etc. As we recover from Covid-19, our digital achievements and momentum must grow, improving patient services and driving a digital-first culture.”