Capgemini at Dreamforce 2018 – Blazing our trail through innovation.

Welcome to Capgemini at Dreamforce 2018.

Dreamforce 2018 was predicted to be one of the largest and most impressive tech events of the year, and with Capgemini, once again taking centre stage as Platinum Sponsor, we were very proud to host a number of exciting activities, including breakout sessions, exclusive VIP events, executive roundtables, and much more.

A full range of Capgemini partners, experts and speakers from around the globe, featured across several sessions and stages, over four innovative days.

Dreamforce ’18 also provided us with a prime opportunity to announce our latest offers, solutions and partnership developments across the Salesforce platform, including how Capgemini will continue to revolutionize the way our customers use Salesforce technology.

Here are the key highlights from our week at Dreamforce 2018.

Capgemini kicks off the Dreamforce week at our San Francisco Applied Innovation Exchange (AIE). We invited Salesforce to join us at our internal Summit, where we share our partnership ambition and commitment. In the afternoon, our Financial Service team hosted their annual joint FinTech Forum with Salesforce, where business leaders discuss how they are embracing new technologies within their organizations and Capgemini leaders share their key insights across FinTech and InsurTech industries. During the week, the energy at the AIE grew in parallel to our presence at the Dreamforce National Park with client and partner meetings, executives interviews, technology deep dive sessions, and opening keynote live stream session.

Capgemini arrived at the Dreamforce National Park, with unparalleled energy and the preparedness to learn, share and to inspire. We came to learn about industry trends, partner activity and announcements from Salesforce and we came to share our own discoveries from the past year, the success stories of our clients, and share the work and solutions of our newest family members LyonCGs and Liquid Hub. And share we did. On day one alone we presented four sessions from across the Capgemini portfolio. From LyonsCG, the retail experts shared the story of Lily Pulitzer’s revolutionary new eCommerce website. From Financial Services, Cliff Evans painted a picture for audiences of the art of APIs. From Capgemini Norway, our team members shared how Salesforce acts as a unifying platform for organizations. Day one concluded with Capgemini sharing how connected commerce can drive business outcomes and how industry leaders can achieve results.

Dreamforce 2018’s inertia continued into day two. Not only were we busy at our booth with client meetings, demos and expert interviews, but our speakers were out in force (pun unintended) on the campgrounds sharing their stories of success and journeys to achievement. Cloud executive Bill Donlan started the day describing how the cloud will change the future of field service followed by a client presentation from KLM Airlines on the future of the employee experience. LyonsCG was up next showing off their new eCommerce website for Not Your Daughter’s Jeans and voice technology savant Gwen Graman followed LyonsCG with her live demo of our newest voice assistant technology. Our final session of the day discussed the future of the grocery industry and how to revolutionize the customer experience of shopping. Day two ended but by no means slowed by wrapping with an electric evening with international music sensation Metallica.

Day 3 at the Capgemini booth was still a flurry of activity. The event featured three sessions from the Capgemini family; Liquid Hub explained how to find patterns in complex data sets, LyonsCG walked audiences through how to deliver engaging and rapid experiences on the Salesforce platform, ending with a client story from Clayton Homes on, how to plan for Salesforce success.

The final day at DF18 encouraged audiences to think ahead on the upcoming year. As the event ended, the campfires burned low and campers headed home to discuss how their lessons and sessions could change the way they did business in 2019. As always, Dreamforce acted as a launching pad for ideas, products and direction for the year to come in the technology industry. A fitting end to Dreamforce 2018.

Experience the Capgemini Effect

At Capgemini we believe that the most memorable customer experiences come from a profound analytical understanding of customer behavior insights. Our experts work with you to mine data, draw insights and decipher profound feelings and emotions to build technology solutions that grow your business. This human centered approach to technology – which we call “The Capgemini Effect” – is what makes your customers of today, the ambassador of tomorrow.

Watch our latest video to learn more about the Capgemini Effect and how we leverage our expert insight across our Salesforce partnership!

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