The World Retail Banking Report 2020 from Capgemini and Efma explores how retail banks are facing pressure to transform, as new entrants focused on customer experience gain significant market traction while the current pandemic environment drives consumers to digitally interact more with their banks. The report highlights the need for banks to evolve into platform-based models and transform their core to stay competitive. Download the report at https://worldretailbankingreport.com/ and follow #WRBR20.
Related Resources
Universal Banking
Capgemini’s Universal Banking Solution unifies customer interactions across the bank’s lines...
Premier Service
Capgemini’s Premier Service Solution combines self-service capabilities with an end-to-end...
Compliance and Onboarding
Capgemini’s Compliance and Onboarding Solutions built on Salesforce Financial Services Cloud...