World Retail Banking Report 2020 Video

Publish date:

View video on World Retail Banking Report 2020 key findings and see how banks can win with a sustainable platform.

The World Retail Banking Report 2020 from Capgemini and Efma explores how retail banks are facing pressure to transform, as new entrants focused on customer experience gain significant market traction while the current pandemic environment drives consumers to digitally interact more with their banks. The report highlights the need for banks to evolve into platform-based models and transform their core to stay competitive. Download the report at https://worldretailbankingreport.com/ and follow #WRBR20.

Related Resources

Data to the People

New Point of View “Data to the People” discusses the history, achievements, and immediate...

From operator to orchestrator – the new role for GBS

Musings from the HFS Digital Roundtable – GBS is still relevant, but its role is changing to...

Experts

Elias Ghanem

Global Head, Market Intelligence, Capgemini Financial Services

Nilesh Vaidya

Expert in Banking and Capital Markets

Colin Payne

Expert in Digital Banking, Innovation, Proposition Development

Sankar Krishnan

Expert in Banking, Capital Markets, FinTech

Carlos Salta

Expert in Digital Banking Transformation.