SIAM for the Digital Age

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Modernize your IT Services with a Service Integration and Management Operating Model

Service Integration and Management (SIAM) should be a fundamental pillar of every CIO’s digital transformation strategy says David Rudel, Capgemini’s Global Digital SIAM offer Lead.  Download this POV to learn how to:

  • link an organization’s multiple IT services and suppliers to desired business goals in a reliable and sustainable manner
  • achieve a single line of sight across many businesses and IT functions resulting in better and economically efficient service delivery
  • establish clear roles and responsibilities for all IT providers, so that the redundant services and ineffective processes can be identified and then swiftly eliminated

A well-implemented services integration solution can reduce IT operating costs by up to 20% while ensuring the business regains control and flexibility for the entire IT landscape. The full scope of benefits includes:

  • Reduced operating costs
  • Faster, more effective service delivery with resilience
  • Increased control over IT service providers
  • Enhanced IT flexibility and responsiveness
  • Reduced risk, improved governance, and compliance
  • Higher customer satisfaction

SIAM for the Digital Age...

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