Harvesting the Fruit from the Social Media Grapevine

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Improving Customer Experience through Social Media Management Understanding, interpreting and acting on social media commentary allows companies to up-sell and cross-sell in unprecedented ways. Conversations can now be facilitated, monitored, measured, managed and directed to support a wide variety of business decisions related to advertising, marketing, product development and customer service initiatives.

Improving Customer Experience through Social Media Management

Understanding, interpreting and acting on social media commentary allows companies to up-sell and cross-sell in unprecedented ways. Conversations can now be facilitated, monitored, measured, managed and directed to support a wide variety of business decisions related to advertising, marketing, product development and customer service initiatives.

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