This paper focuses on the front office function of the insurance value chain from a life & pensions perspective, and identifies key trends and the potential impact these trends have on the life and pensions industry worldwide. The trends include the importance of digital transformation; sales process and sales force automation for agents and brokers, and adopting cloud-based solutions for agents and brokers.
Related Resources
Managing the Content eXplosion
Creating and delivering relevant and timely content to drive meaningful engagement and...
Universal Banking
Capgemini’s Universal Banking Solution unifies customer interactions across the bank’s lines...