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Capgemini at Guidewire Connections 2022

Accelerate Your Journey to a Cloud-Enabled Future

Event details:
Guidewire Connections 2022

Booth #D2
October 23-26, 2022
Aria Resort, Las Vegas

Business transformation is an exciting journey to an amazing new cloud-enabled future. Meet with us and discover how you can accelerate this journey and unlock capabilities to deliver amazing customer experiences at scale and harness the power of data to maximize efficiencies and scale up innovation and growth.

Capgemini at Guidewire Connections, 2022

Visit our booth #D2 to learn more about our offerings and meet our Guidewire evangelists. We are very much looking forward to hearing about your business, your challenges and how we might work together to maximize the potential of Guidewire’s powerful technology.

Speaking session:

Tuesday | October 25, 2022 | 2:15pm – 3:00pm PST

Shifting the Claims Mind-set from Processing to Customer Experience

Filing an insurance claim is one of the most defining moments in a consumer’s relationship with insurers. It’s an emotional situation where many policyholders finally receive the insurance services that their premiums have paid for. It’s also a big opportunity for insurers to provide a truly differentiating experience and build customer loyalty — or lose it.

In this panel discussion, we will share how insurers can rise to the challenge of building a future of claims that is not only digital-first and efficient but also empathetic and personalized.


  • Ben Falcon: Chief Transformation Officer & Head of Claims Transformation and Analytics, The Hanover Insurance Group
  • Tori Santos: Director of Claims Modernization, USAA
  • Lee Thomas: Claims Program Director, RSA


  • Chris Bassett, Senior Director, Insurance, Capgemini Invent

Learn more about our Guidewire partnership

For more than 17 years, Capgemini and Guidewire together has helped the property and casualty insurers in their digital transformation journey and harness the efficiency and agility of Cloud. Learn more about our relationship here.

Meet our experts

Chris Bassett

Senior Director, Insurance, Capgemini Invent

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