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Enhancing the People Experience for the hybrid workplace

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NelsonHall shares its perspective on Capgemini’s vision for reimagining the employee journey into an amazing people experience

Hybrid working has fundamentally changed the relationship between organizations and their employees, placing new challenges on your ability to recruit and get the most from your people. 

The people experience is “a holistic approach to affecting how people feel about an organization.” It expands on the employee experience to take into account work-life balance and how people’s work circumstances may impact life outside their jobs.

Based on interviews with 1,000 HR leaders and conversations with NelsonHall clients, John Willmott, CEO of NelsonHall, identifies the mechanisms and success factors needed to enhance your people experience through connecting your process, technology, and operations. This includes:

  • People experience challenges faced by organizations operating in hybrid environments
  • Actions required to improve the people experience at the critical moments that matter
  • The importance of learning and development in delivering personalized learning experiences and benefits
  • The potential role of third parties in delivering an enhanced people experience
  • Success factors for delivering superior people experiences in a hybrid working environment.

In this paper you will learn about Capgemini’s vision for reimagining the employee journey into an amazing people experience and the building blocks to deliver exceptional experiences to your own people.

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Meet our experts

Jon Harriman

Group Offer Lead – People Experience
Jon is a renowned expert in employee experience, leveraging his role as the People Experience Group Offer Leader at Capgemini to drive organizational success through people-centric approaches. With an extensive and diverse background encompassing roles in portfolio and offer development, pre-sales, solutioning, and delivery, coupled with a fervor for transforming how companies cultivate their workforce, Jon is committed to empowering organizations to establish engaging environments for their employees.

Stephan Paolini

Global Head of Intelligent People Operations – Business Services | Executive Vice-President
I help build solutions to accelerate implementation and provide change efficiency in complex environments. I go beyond operational performance to create renewed and collective social performance that successfully transforms organizations.

Claudia Crummenerl

Global Head of Workforce and Organization, Capgemini Invent
Recognizing the importance of people in business transformation, Claudia works with clients to reinvent the employee experience through data and technology. She uses her expertise in the people perspective of digital to understand how leadership in the digital age is evolving, how talent and workforce productivity can be transformed through automation and AI, and how to effectively engage employees throughout the transformation process.

James McMahon

Global Head of Employee Experience – Cloud Infrastructure Services
Global Head of Employee Experience at Capgemini, James has over 20 years’ experience in the field of employee experience and digital workplace services.

Alan Connolly

Global Head of Digital Workplace Services – Cloud Infrastructure Services
Alan has a passion for working closely with customers, partners, and industry experts to solve complex challenges across the workplace. As a seasoned professional with over 20 years experience, he brings a unique blend of creativity and analytical thinking to the table to develop comprehensive plans that meet the needs of both the organization, and its employees.