Hot topics

For financial services transactions, customers have higher expectations and want services that are fast, seamless, intuitive, and easy. FinTechs have made incremental gains within these areas and are reaching a critical mass of bank customers by setting new standards for innovation and customer experience.

Success in financial services is based on strong and authentic connections with customers—now more than ever.

At the recently concluded CES2018 held in Las Vegas, I sat down for a discussion with some folks from Idean to talk about the trends emerging this year.

Advanced analytics tools supported by artificial intelligence (AI) systems appear destined to play a greater role in life insurance fraud detection and prevention.

Eight recommendations for how organizations can bridge the cybersecurity talent gap.

Detecting fraud has traditionally been a matter of identity validation and risk assessment. This takes time and adds steps to the transaction process.

Many businesses face seemingly unresolvable skills shortages. Deepening misalignment between the labour market and skills’ requirements, combined with a prolonged amount of time to train employees to a satisfactory level of proficiency, means that many businesses are constantly struggling to maintain a baseline level of skills competency.

Conversational commerce is an unparalleled opportunity for brands to build highly valuable and valued personal relationships with consumers and use this new-found intimacy to drive brand preference and affiliation.

The maturation of deep learning and neural networks are a couple of the more important breakthroughs in the field of artificial intelligence.

Insurance products for the sharing economy will require insurers to transform their business processes, operations and communication across the policy value chain.

There are many companies with mature, large ERP systems, where CIOs still needs to up their game and win in the marketplace. The challenge: how to build a new application landscape in a digital environment.

There is a tremendous potential of leveraging digital transformation for renewables—WEMO, 2017.

Insurers are increasing business velocity and meeting new customer expectations with their move to cloud native.

The cloud is no longer an emerging technology, and the business case is increasingly clear. What’s less clear to leaders of large companies is the technological and change management roadmap.

In this segment, lets look at some of the implementation lookouts so retailers can maximize the adoption and benefits of bringing IoT into their operations.

Take a look at how Capgemini simplifies business complexities while continuously innovating new products and processes.

With its Industry 4.0 solution, Capgemini in Italy enabled Esaote to achieve improved efficiency as well as reduced time-to-market and costs.

The world of Energy & Utilities is rife with change—battery storage and utilities transformation programs will be among the trends that play a significant role in defining the future.