NRF 2020 with Capgemini

Join Capgemini at NRF 2020, Retail’s BIG Show (Booth No #6019) to discover what’s next and start the new decade with a clearer vision of what’s ahead for retailers.

At NRF 2020: Retail’s BIG Show, retailers from around the globe will descend on New York City to discover the future-focused technology that will change the retail landscape. Alongside Capgemini, the industry’s top thought leaders, influencers, and decision makers will turn out to discuss retail’s biggest trends and opportunities.

Discover what’s next for retail

Consumers are continually being introduced to new services and technologies – Meal Delivery, Subscription Services, Mobile Payments, Voice Technology, etc. – But what connections and conveniences matter most to your customers?

Capgemini is purpose-built to guide retailers as they master these market shifts and tech-triggered trends. Our team of retail experts works with you to create a digital vision and a transformation road map. We equip you to start projects today that ladder up to long-term strategic goals.

Capgemini knows from experience how to optimize retail operations across the value chain. We employ proven methodologies to adjust the levers of platforms, applications, processes, change, leadership, talent, and culture.

Join us at NRF 2020: Retail’s BIG Show to discover how Capgemini helps you create and realize a better future for your retail business.

Our experts and leaders look forward to meeting you at NRF and helping you discover what’s next!

Are you looking for a shot of insight and inspiration? At NRF 2020, our retail industry experts will be on the show floor addressing your retail transformation questions big and small, across platforms and solutions. Reserve your time today to meet with one of our retail experts during NRF.

Schedule a Meeting 

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While you’re at our booth (No. #6019), be sure and pick up your copy of our New York Retail Safari Guide Map. This map will guide you through the concrete jungle of New York City to discover must-see unique and innovative retail destinations. Be inspired by new approaches to customization and personalization, education and experimentation, retail automation, and immersive experiences. The stops on your journey will provide a glimpse into the retail landscape to come.


National Retail Federation (NRF) BIG Show 2020 Agenda and Dates

Customer Connections at the Speed of Light

Sunday, January 12 | 3:00 – 3:20 PM

Businesses are always looking for technology solutions that will optimize their digital interactions across multiple channels, cultivate customer loyalty, and grow wallet share. What if this can be done within an accelerated timeframe? Join Capgemini’s Chief Technical Architect, Reagan Boone, at the Salesforce Booth (#5125, Level 3) as he discusses retail use cases of empowered businesses that integrated Salesforce Commerce Cloud, Marketing Cloud, and Service Cloud into seamless shopping experiences. This session will also showcase examples of major retail brands that have successfully launched new digital experiences for its customers on advanced Salesforce technology.

Innovation Showcase and Welcome Cocktail Reception

Sunday, January 12 | 4:00 – 9:00 PM

Join your industry peers at Capgemini’s annual Innovation Showcase and Welcome Cocktail Reception. Enjoy a selection of fine wines, craft beers, and hors d’oeuvres, dinner, and inspiration as Capgemini guides guests through an Innovation Showcase where you’ll discover new technologies and experiences that can be applied to your business today. After the Innovation Showcase, we invite you to stay and be captivated by the talents of Oz Pearlman, a world-famous mentalist and speaker first featured on America’s Got Talent. This is one event you won’t want to miss!

For retailers and brands only, please.

Grocery Breakfast Round Table

Monday, January 13 | 7:00 – 8:30 AM

Join Capgemini and Salesforce for an informative discussion over breakfast about what’s new and what’s next in Grocery retail. You’ll be joined by leaders from around the industry, all over the world who are in New York for NRF. Bring your ideas, your opinions and your insights for a stimulating, moderated discussion about what the future holds for grocery retail. During your time with us, you’ll hear what the industry leaders are doing right and some of the pitfalls to avoid in 2020 and converse with your industry peers about their experiences and approaches.

For retailers and brands only, please.

Breakfast briefing:  Automation in retail stores

Tuesday, January 14 | 7:00 – 8:30 AM

Dine in an immersive dreamlike atmosphere in The Zodiac Room in the newly opened Neiman Marcus in Hudson Yards, and be among the first to hear insights uncovered through our global research study on how today’s leading retailers are using automation technology in physical stores and warehouses.

For retailers and brands only, please.

Capgemini Partner awards and recognition:

Leader, Gartner ’18 Magic Quadrant for CRM and CX Implementation Services, Worldwide

Salesforce ’18 Cloud Solution Award, Einstein Analytics

Winner, Best CRM Consultancies, Destination CRM Market Leader Awards ’18

Event details

January 12, 2020
January 14, 2020
Jacob K. Javits Convention Center, New York City

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