Solutions to Drive Manufacturing Strategy
Capgemini’s Marketing, Sales & Service solutions help you align your strategy with customer expectations and business goals. The focus is on improving customer intimacy by understanding the desired customer experience and aligning internal capabilities to meet these needs.
Our solutions include:
Why Choose Capgemini?
We work closely with our manufacturing clients to improve revenue generation and sales effectiveness.
Our consultants draw on cross-market expertise to analyze the effectiveness of your different channels and identify which channels deliver the best contact with your prioritized customer segments. This solution improves overall ROI by optimizing investments on customer interactions and ensuring that the customer experience is consistent across all channels.