This is a piece written by Praveen Veeramalla he is a member of the Knowledge Management team for the Financial Services Global Business Unit at Capgemini. Praveen is joining this blog as one of our regular bloggers.
People who are able to empower others are becoming successful leaders and mentors. Empowered people get more involved, take on more difficult situations, and act more confidently. Empowered people expend more effort on a given task and are more persistent in their efforts.Capgemini says “Do what you want, not what you can” !!
What is an empowerment? It is all about giving colleagues the power to do their job. This can mean giving some authority to front line staff, encouraging employee feedback, or simply showing employees more trust.
How can one become more empowered: by keeping one’s word, prioritizing and managing time, choosing to focus on the positive side of everyone (including those who are negative), bringing out the best in other people, uplifting others to great heights, leading by example, taking responsibility for losses and giving credit to others for the wins, willing to learn, grow, and get better
Mentorship is the process of allowing someone (i.e. a mentor) to shape our thoughts and actions in a manner that inherently empowers us and therefore benefits us directly.
Mentorship is a positive force and experience. It is a tool for developing more effective work teams. An effective tool for creating higher levels of performance to those that view it as mere rhetoric.
Components such as management mindset, corporate culture and design, and work team requirements are core components for successful implementation of empowerment.
Followers can get benefit of increased motivation, higher degree of learning, improved tolerance of stress. Mentors or leaders can get benefit of increased organizational commitment, less role ambiguity, increased satisfaction with roles and the organization
The organization can get benefit of more flexibility, better sense of community, requests/problems handled with increased speed, group coordination and development
Tools that can be used for mentorship:
- Micro blogging tools like Twitter-If you are a great mentor, the number of followers on your twitter account will measure you the strength of your empowerment.
- Wikis for allowing others to collaboratively publishing the content
- Personal touch and personal engagement and interaction
- Email: Encouraging active communication from all other colleagues from your empowered mail.
- Listservs [mailing lists]: moderating, or steering, a quality discussion, and the experience and personalities of the participants, determine the quality of the interaction
- Internet Relay Chat (IRC)
- VRML Chat Systems
- Desktop Video Conferencing
- IPhone and Internet Radio
How do I empower others?
- Create a Vision
- Interact proactively
- listen to them
- Route out the blockages
- Show them respect
- Help them find their voice
- Don’t delegate rather discuss and share the load
- Have conversations with them
- Show genuine interest
- Give them help and support
- Engage with them
- Trust them
- Give them responsibility
- Give them recognition
- Give them opportunities for self fulfillment and personal development
- Don’t try to tell them what to do
- Eliminating fear on the grounds of transparency
- Monitoring and celebrating success
- Evaluating failure
A leader on the process of empowering others can undergo following roles:
- Path shower
GROW coaching/counseling model may help in mentoring the team members.
G-Goal: What is the best and smart goal?
R-Reality: Where are you starting from?
O-Options: What ideas have you got to get you from R to G?
W-Way: Which option will you select and what is your plan to get you there?
A good experience on empowerment shared by a Slovakian intern in India: here