In our digitally connected world, more and more employment and welfare agencies are demonstrating their use of smart solutions for dealing with administrative or information based activities. This is a vital step on to the journey to a broader transformation urgently needed to manage the demands of growing unemployment and more people struggling to make them employable. The reports identify individual transformation successes and provide thoughtful information that will help welfare departments and governments facilitate and implement policies for tackling the common global challenge of unemployment and employability.