Digital transformation is disrupting every industry & sector supported by the explosion of connected devices (IoT), the ever-increasing use of video and intelligent things & applications, with low latency requirements.
As per a Gartner research, in 2021 the total end-user spending in digital services will reach $442Bn worldwide with a Compounded Average Growth Rate – CAGR of 13.8%. This spending is spread across a high number of sectors like Utilities, Transportation, Retail, Manufacturing, Insurance, Healthcare, Government, Education, Communication & Media, Banking.
In this growth ecosystem, digital enterprises will spend up to 10 times more on digital services than consumers, in particular in Manufacturing & Natural Resources verticals ($190Bn in 2021), as well as other rapidly growing segments: Transportation, Healthcare and Government (~ +11% CAGR between 2018 and 2021).
To accelerate the pace of adoption, Commerce Service Providers – CSPs need to define the right monetization models, which should take account of corporate value and customer value & willingness to pay, and to invest in digital network infrastructures to foster agility and faster time to innovation, enhanced security, greater operational efficiency and simplicity.