Capgemini will be present at MWC19 Barcelona from 25th to 28th February. We would be delighted to meet you there.
Capgemini thought leaders will showcase their expertise, project experiences and assets around 2 key umbrella themes: 5G/IoT and Digital Telco. As a global leader in Consulting and Technology services, Capgemini helps Telecom operators and Technology providers to find new ways to create a competitive advantage in the digital era. We welcome the opportunity to share our key accelerators and differentiators in these areas at MWC19!
MONETIZING 5G and IoT
5G will bring a major technology disruption offering pervasive, versatile and high-quality connectivity to usher in new waves of digital transformation across industries. While the market potential is huge, so are the transformation challenges that telecom operators have to overcome to monetize 5G:
- transformation of network & IT and adoption of enabling technologies (telco cloud, AI) to increase network automation
- transformation of business & operating models towards a service enablement platform
- new services and vertical solutions, go-to-market and partnerships to expand business reach
A leader in Enterprise digital transformation, Capgemini has extensive experience delivering large IOT projects across verticals, from use case ideation, to new technology integration and application development (including Capgemini’s assets such as X-IOT platform and Handy3D AR solution).
Bringing together lessons learnt from this digital transformation experience, first clients’ insights on 5G potential and expectations, and our telecom & technology knowledge, our experts will present their vision on how Telcos, Manufacturers and Capgemini can work together to drive the 5G transformation.
UNLEASHING the B2B Digital Telco Potential
In a B2B shrinking market, Telcos are facing an increasing competition both from web-scale IT/cloud players in new growth areas and low-cost/agile players on core connectivity services. Telcos have in the same time initiated a shift placing Digitalization at the Core of their B2B Strategy especially for the SoHo and SMB market segment. But they are still struggling to address customer experience pain points and find growth areas through new digital services.
To address those challenges Capgemini has developed a best-practice methodology to implement a fast and future-proof B2B strategy. Based entirely on modern, industry-specific, cloud-based technologies; the approach puts digitization at the core with a focus on speed and ongoing agility.
With Salesforce enabling the most complete Customer Success Platform and Vlocity providing deep industry-specific capabilities for Communications, the solution helps to improve customer retention, cross-sell and up-sell with more targeted offers, enhance customer loyalty and improve profitability. Capgemini is leveraging upcoming UI Architecture with web components from Salesforce and Vlocity, to enable a best practice digital customer experience. Demonstrated in a hands-on demo at MWC covering some key digital B2B use cases.
Contact: Jacques Assaraf – firstname.lastname@example.org