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Digital workplace

Shaping New Frontiers of Work

The reshaping of work: technology, green shift, and global market forces

Technology development and adoption, the green transition, and macroeconomic conditions are fundamentally transforming global labor markets. The nature of work is evolving, the emergence of ‘digital work’ is introducing new opportunities for individuals to engage in work from any location, ushering in a new era of work flexibility and accessibility.

Through a strategic partnership with the World Economic Forum (WEF), Capgemini is co-leading the initiative area Shaping New Frontiers of Work. This initiative explores the twin challenges of diverging global labor market outcomes and job churn, by generating insights on data and policy direction across this space. The outputs of this collaboration will be leveraged by the Centre for the New Economy and Society to influence the decisions of public and business leaders through its extensive network of impact communities.

“Global digital jobs could help balance higher-income country skill shortages while enabling a demographic dividend in lower-income countries.”

The rise of global digital jobs

The Rise of Global Digital Jobs

If managed well, global digital jobs present an opportunity to utilize talent around the world, widening the talent pool available to employers and providing economic growth pathways to countries across the income spectrum. This requires broad access to digital infrastructure, educational and vocational training programmes, and competition on skills and talent rather than lower wages. Global employers, meanwhile, need to complement traditional approaches to enterprise workforce management with new tools, proactively expanding recruitment pools and creating a culture that embraces hybrid operating models for all workers.

This was the focus of our joint white paper with WEF, The Rise of Global Digital Jobs. The paper identifies the jobs most conducive to digital work, examining what this means for work across different sectors, demographics and income brackets.

It’s time to design a more dynamic, interconnected, and enriching future of work.

By 2030, 92 million jobs could be done remotely

What does this mean for the workforce of tomorrow? How can countries and employers make the most of this trend?

Book-image WEF The Rise of Global Digital Jobs 2024

Realizing the Potential of Global Digital Jobs

The emerging worldwide shift of growing working-age populations in lower-income countries and ageing working-age populations in higher-income countries is now readily apparent. This trend presents unique risks and opportunities to organizations and countries in the near future. In our second whitepaper with the WEF, we explore this shift and develop a framework to help businesses and policy leaders proactively prepare for these evolving ways of working.

By capitalizing on the rise of global digital jobs, skills shortages and labor excesses worldwide can be optimized. The framework and concrete examples we present in this new paper empowers leaders to create a sustainable future of work.

Book-image WEF The Rise of Global Digital Jobs 2024

By 2045, 60% of the world’s working-age population will live in lower-income countries

With global digital jobs on the rise, what does this mean for the future of work?

Meet our experts

Claudia Crummenerl

Global Head of Workforce and Organization, Capgemini Invent
Recognizing the importance of people in business transformation, Claudia works with clients to reinvent the employee experience through data and technology. She uses her expertise in the people perspective of digital to understand how leadership in the digital age is evolving, how talent and workforce productivity can be transformed through automation and AI, and how to effectively engage employees throughout the transformation process.

Johann Zillmann

Head of Workforce Transformation, Workforce & Organization, Capgemini Invent Switzerland

Stéphanie Bertrand

Director, Workforce & Organization at Capgemini Invent
Stéphanie has +10 years of workforce management experience, supporting large scale transformations across government and cross-industry private sector organizations. Her areas of expertise include strategic workforce planning and upskilling, with the goal of unleashing the potential of talent and the workforce to thrive in a highly evolving labor market.

Neil Shastri

Senior Director People Strategy at Capgemini Invent
With over 17 years of experience in management consulting, Neil has worked extensively with organizations in both the public and private sectors, across the globe. He specialize in broad-based assignments that encompass multiple aspects of an organization, ultimately delivering improved business results through the alignment of people’s needs and operational processes.

Charlotte Noel

Head of Workforce & Organization France | Part of Enterprise Transformation

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