Top 10 Trends in Payments: 2019

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The payments industry is leveraging emerging technologies to transform in areas such as digital identity, data protection and privacy, instant cross-border payments, and payments-channel integration to meet customer expectations and stay competitive as agile newcomers enter the industry. This report explores some of the significant payments trends expected in 2019.

Customers’ increasing expectations for value-added services are stirring fast-paced disruption in today’s payments industry while regulators push collaboration and open ecosystems, and agile new entrants transform the scene even further. Business as usual now demands continuous innovation and adoption of emerging technologies such as application programming interfaces (APIs), real-time payment (RTP) infrastructure, robotic process automation (RPA), and the Internet of things (IoT). Powered by these enabling new technologies, open banking is encouraging firms to adopt Platform-as-a-Service (PaaS) delivery models to connect various stakeholders for the exchange of data and value. Heightened openness is spurring the need for robust digital identity, advanced data and privacy protection, and regulators’ emphasis on balancing supply push with market-demand pull. Based on the latest industry activity, our analysis of the top-10 payments trends for 2019 explores changing landscape dynamics and potential challenges and benefits.

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Top 10 Trends in Payments...

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