Re-imagining Customer Engagement with AI

Publish date:

It used to be the stuff of science fiction films – an aspirational otherworldly concept that captured our imaginations. Today it is the foundation of competitive customer engagement.

Artificial intelligence (AI) – the secret sauce of personalized experiences from Siri and Alexa to news feeds and chatbots – is poised to impact business and our economy as dramatically as the Industrial Revolution, the Information Age, the Internet, and the advent of mobile devices.

Most enterprises are familiar with the concept of AI – usually in the context of machine learning. But universally, organizations don’t understand the the full scope of AI and how it can be practically applied in their enterprise.

Every business that has successfully integrated AI into their processes started out with the same questions. We developed this paper to provide some clarity around AI technologies and applications.

Download our whitepaper.

Re-imagining Customer Engagement...

File size: 8.03 MB File type: PDF

Related Resources

Artificial Intelligence

Brochure: Connected Workspace

Your apps and data, your way.

Artificial Intelligence

Envisioning Cardiac Electrophysiology with Artificial Intelligence

Cardiac arrhythmias are a major global healthcare problem and there is significant scope for...

Artificial Intelligence

Personalize retail with AI and robotics for spot-on recommendations

Capgemini premiered DEXTR, our Smart Digital Store AI innovation, at NRF 2019. Using HP and...