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Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

    TechnoVision 2024: Financial Services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

    Read the report

    World Property and Casualty Insurance Report 2024

    Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

    Read the report

      The insurance segments we serve

      Property and casualty insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

      Life, annuities, and benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Health insurance

      Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

      We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

      Transforming Insurance with Innovative Solutions

      Smart underwriting

      To keep pace with the rapid evolution of underwriting in property and casualty insurance, underwriters require efficient tools.

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        Digital core for insurance

        Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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          Sustainability for financial services

          Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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            Cloud for financial services

            Unlock the full potential of your cloud investments

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              Transform your insurance business with Capgemini’s expertise

              Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

              Get in touch

              Research and insights

              Report

              Enterprise maturity model for Microsoft business applications in FS
              Point of view

              The effect of deglobalization on insurance
              Point of view

              The road to AI-driven insurance
              Point of view

              Embracing the power of predictive analytics: Are your underwriters ready for change?
              Point of view

              Elevate underwriting accuracy and efficiency
              Report

              Technovision 2024: Financial services
              See all our insights on Insurance

              Client stories

              A leading insurer grows its customer base by investing in its underwriters

              Shorter time-to-market for more personalized product offerings thanks to a modular platform

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                How a global P&C insurer is winning over the next generation of customers

                The company worked with Capgemini to develop a new digital foundation and channel strategy, transforming customer experiences with unified and centralized services

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                  Capgemini supports Zurich Germany in accelerating a strategic IT transformation

                  By partnering with Capgemini, the insurance company implements the Guidewire platform for Property & Casualty Claims Management insurance and accelerates its digital transformation with the introduction of agile collaboration models

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                    Wawanesa unlocks agility and boosts time to market for rapid product innovation

                    Collaborating with Capgemini, Wawanesa makes a strategic transition to a unified Guidewire platform across all its property and casualty (P&C) business lines to reduce its infrastructure costs while minimizing risks and disruption to operations

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                      A.S.R. Insurance drives data efficiency with SAP S/4HANA

                      <a href="https://www.capgemini.com/news/client-stories/asr-insurance-drives-data-efficiency-with-sap-s4hana/">Migration to the SAP S/4HANA platform to achieve efficient practices while expanding capacity for data-based decision-making.</a>

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                        Expert perspectives

                        Insuring the future with a payer-provider partnership

                        Capgemini
                        Sep 13, 2024

                        Welcome to where imagination transforms everything, at power platform community conference 2024

                        Vivek Desai
                        Sep 13, 2024

                        How GenAI is transforming document search and knowledge management in financial services

                        Rajesh Iyer
                        Sep 13, 2024

                        Meet our experts

                        Adam Denninger

                        Global Industry Leader, Insurance
                        Adam Denninger leads Capgemini’s global strategy and product management for the insurance industry and manages its relationships with the insurance technology ecosystem. Adam has 20+ years of experience creating and delivering solutions at the intersection of business and technology.

                        Shane Cassidy

                        Executive Vice President, Financial Services; Insurance Business Unit Leader, Capgemini Financial Services
                        Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

                        Satish Weber

                        Expert in Business Transformation, Digital Transformation

                        Kiran Boosam

                        Vice President, Global Insurance Industry Strategy and Portfolio Leader, Capgemini Financial Services
                        Kiran leads the global insurance strategy and portfolio for Capgemini Financial Services. A P&C and life insurance expert, he assesses industry dynamics and shapes innovative solutions for the Insurance CXOs, leveraging the power of the Capgemini Group, external ecosystems, and emerging technology.

                        Samantha Chow

                        Global Head, Life Insurance, Annuities, and Benefits Leader, Capgemini Financial Services
                        Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.

                        Andrew Hood

                        Executive Vice President, Global Insurance Practice Head, Capgemini Financial Services

                          Recognition

                          2022 Partner Innovation Award for Cloud – Experience

                          Explore why we achieved the 2022 Partner Innovation Award in the ‘Experience’ category for our work with Pensioenfonds Detailhandel

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                          Our partners for digital insurance solutions

                          We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.

                          Join the conversation on LinkedIn

                          Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

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