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Smart Mobility Connect


Enabling businesses to reinvent mobility for people

The automotive industry is in a time of great disruption. Its territory is growing, but it’s simultaneously being encroached upon by new entrants and new business models. It’s unprecedented; a new reality of connected mobility in which consumers are exploring the quickly widening range of products and services on offer that help them get from A to B.

For OEMs and other automotive businesses, it’s a case of innovate or stagnate. If they are to maintain their competitive advantage as the tech giants move into their landscape and insure future growth, it’s imperative to meet rising consumer expectations and offer vehicles and services that operate seamlessly within their customer’s lives.

Capgemini’s Smart Mobility Connect empowers OEMs to create the mobility ecosystem of the future designed with people at heart. We bring the mobility ecosystem of the future to life through a host of products and services within three core pillars:

  • Connected Customer: Cutting-edge technology to reimagine customer experiences
  • Connected Services and Products: New capabilities that extend business success
  • Connected Ecosystem: Strategic vision to create the business of the future

The technological framework that helps us deliver on our approach, the Customer Engine, connects these pillars and integrates intelligence into different stages of the journey.

Sustainability: Reducing carbon, reusing parts and upskilling talent Driving the Future

  1. Sustainability: Reducing carbon, reusing parts and upskilling talent
  2. Utilising batteries and software to secure the future of automotive
  3. CX in the age of Autonomous Mobility feat. Tech & Trends podcast by The Futurum Group
  4. How AFEELA is re-defining the relationship between people and mobility (feat. Cloud Realities)
  5. Unleashing Technology to Futureproof CX


Radio, television, and the internet transformed the world in unimaginable ways. Now, a new technological development promises to surpass all previous benchmarks.

Capgemini Invent publishes regular Trend Radars, each of which is an entertaining and thought-provoking read for automotive experts but also everyone who’s interested in automotive.

Our recent Connected Vehicle Trend Radar report confirmed that vehicle data monetization is the connected vehicle ecosystem’s most promising value driver for automotive OEMs.