Odigo for Salesforce

Publish date:

Your customer service function is your front line – and getting it right can open up an incredible shop window for your business. Knowledgeable contact center agents delivering a top class service to your customers ensures loyalty, enhances your reputation and, importantly, saves costs. But get it wrong and you risk losing your customers, control […]

Your customer service function is your front line – and getting it right can open up an incredible shop window for your business. Knowledgeable contact center agents delivering a top class service to your customers ensures loyalty, enhances your reputation and, importantly, saves costs. But get it wrong and you risk losing your customers, control and revenue.
 
Many businesses recognize the need to maintain a single, standard contact center that is seamlessly integrated to its CRM – but few businesses are able to undertake this in a controlled and cost-effective manner.
 
Capgemini’s Odigo is a comprehensive, one-stop shop, providing a Cloud contact center solution and carrier, telephony and integration services that deliver outstanding business value.

20160606_a4_odigo_facts...

File size: 999.33 KB File type: PDF

Related Resources

World InsurTech Report 2019

The World InsurTech Report (WITR) 2019 from Capgemini and Efma explores the Insurance...

World InsurTech Report 2019 Video

View video on World InsurTech Report 2019 key findings and see how established insurers and...

World InsurTech Report 2019 Infographic

Get an overview of World InsurTech Report 2019 findings with our quick-read infographic.