Skip to Content
1540X600-website-banner-2

Understanding digital mastery today

The world around us is changing rapidly and we must continuously be adaptive and agile to stay ahead. Digital Transformation is at the core of every business today but are organizations making a success of the overall transformation journey? Who is struggling and who is establishing a leadership position?

In our 2012 research with the MIT Center for Digital Business, we established that a high-performing cohort of organizations – digital masters – outperformed their peers in every industry. Six years on we undertook new research to gauge whether large organizations have mastered the art and the science of digital transformation.

We surveyed more than 1,300 executives in over 750 global organizations. Six years after our original research, organizations have had time to build capability and experience in driving digital transformation and one would expect the level of digital mastery to have progressed from 2012. However, our research does not find a clear advancement. Organizations are struggling to turn their investments into business successes. This might reflect the difficulty for organizations to adapt to the dizzying pace of change in technology innovation (e.g., artificial intelligence, internet of things, automation). Moreover, business model disruptions in many industries are challenging traditional value-chains. But, it could also be that organizations were overly optimistic in 2012 and have now realized the magnitude of the challenge, coupled with rising expectations of markets, employees, and customers.

Find out more why companies are struggling with their digital transformations and see what the digital masters do differently.

Download and subscribe

Download the report to see what benefits AR and VR can bring to your business.

To receive an advanced copy of new reports from the Capgemini Research Institute, subscribe here:

        <div class="pf_forms__container ">
                        <form id="pf_form_99178" class="pf_form__form" action="" method="post" enctype="multipart/form-data">
                        <div class="pf_field pf_field--text pf-required" data-validate="text">
            <label for="_pf_99178_4880">First Name                  &nbsp;<span class="pf-required--symbol"> * </span></label>
            <input type="text" id="_pf_99178_4880" class="pf_field__input empty" name="_pf_99178_4880" required="">
        </div>
                <div class="pf_field pf_field--text pf-required" data-validate="text">
            <label for="_pf_99178_3701">Last Name                   &nbsp;<span class="pf-required--symbol"> * </span></label>
            <input type="text" id="_pf_99178_3701" class="pf_field__input empty" name="_pf_99178_3701" required="">
        </div>
                <div class="pf_field pf_field--email pf-required" data-validate="email">
            <label for="_pf_99178_2987">Email                   &nbsp;<span class="pf-required--symbol"> * </span>              </label>
            <input type="email" id="_pf_99178_2987" class="pf_field__input empty" name="_pf_99178_2987" required="">
        </div>
                <div class="pf_field pf_field--recaptcha">
            <div class="g-recaptcha" data-sitekey="6Lc3OpIUAAAAADY4ErEHF0HF6Tr7vuknduDU-fbl"><div style="width: 304px; height: 78px;"><div><iframe title="reCAPTCHA" src="https://www.google.com/recaptcha/api2/anchor?ar=1&amp;k=6Lc3OpIUAAAAADY4ErEHF0HF6Tr7vuknduDU-fbl&amp;co=aHR0cHM6Ly93d3cuY2FwZ2VtaW5pLmNvbTo0NDM.&amp;hl=en&amp;v=QENb_qRrX0-mQMyENQjD6Fuj&amp;size=normal&amp;cb=2rcawj8x39dq" width="304" height="78" role="presentation" name="a-ijxb6m3oimrb" frameborder="0" scrolling="no" sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea></div><iframe style="display: none;"></iframe></div>
        </div>

        <div class="pf_field pf_field--submit">
            <input type="submit" class="pf_field__input" id="_pf_99178_1549" value="Submit">
        </div>
                    <input type="hidden" name="form_id" data-validate="number" class="pf_form__id" value="99178">
            <input type="hidden" name="form_title" class="pf_form__title" value="conversational-commerce-dti-report">
            <input type="hidden" name="wp_rest_nonce" class="pf_form__wp_rest_nonce" value="3a46257682">
        </form>

        <div class="pf_form__success">
            Form submitted successfully.<p></p>
        </div>
        <div class="pf_form__errors">
            <p>We are sorry, the form submission failed. Please try again.</p>
        </div>
                </div>