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Emotional Intelligence increasingly important at all levels

A recent study from the OECD suggests that the risk posed by automation is not distributed equally among workers. The jobs that will be most affected will be those that require low to medium levels of education and lesser-skilled jobs at more junior levels.

According to the recent Capgemini Research Institute The age of AI is human – why an emotionally intelligent workforce will be the key requisite for success, 84% of executives and 58% of employees believe emotional intelligence will become a “must have” skill for all employees as people transition to the new future of work. The report also found companies are not investing enough in their workforce.

Read how increasing the emotional intelligence of your workforce can lead to more sales and lower turnover.

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