The 4th World Retail Banking Report from Capgemini, ING and Efma reveals trends Towards Global Operating Models for Long Term Strategic Value. This version is in Japanese.



The World Retail Banking Report 2007 features in-depth worldwide pricing trends
for the fourth consecutive year and explores how retail banks are transforming
their operating models in a constantly changing and competitive marketplace. Produced
by Capgemini, ING and the European Financial Management & Marketing Association
(EFMA), it is based on interviews from 50 retail banks worldwide and data collected
from 25 countries.