JIRA Administrator Engineer (W/M)

Our famous atmosphere:

There’s always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

  • Private medical care;
  • Offices in great locations;
  • Participation in a international projects;
  • Integration in a multinational company;
  • Career evolution.

Capgemini Engineering is searching for a JIRA Administrator Engineer (W/M) for Lisbon/Porto/Remote:

  • Working in a multivendor Enterprise Network;
  • Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure;
  • Provide application support for JIRA and Confluence to IT the rest of the business;
  • Understanding of JIRA APIs and webhooks;
  • Support JIRA and Confluence users;
  • Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins;
  • Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects;
  • Implement custom xml based JIRA gadgets;
  • Support and configure JIRA plugins as required;
  • Generate documentation on workflows and processes implemented in JIRA to support runbooks;
  • Create JIRA projects, queries and reports as required;
  • Meet commitments and deliverables as related to participating/leading projects.
  • Degree in Telecommunications, Computer Science or similar;
  • Knowledge in at least three of the following Confluence, APIs, DNS, Databases, Networking, Exchange and Active Directory, Bitbucket, Bamboo, Administration of the Atlassian stack and/or Jira;
  • Knowledge in licensing or certifications (i.e. SSL, ITIL, III, II, IAT, PMP, SDLC, PMI, UNIX, JIRA);
  • Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS, JavaScript, PHP, Java);
  • Configuring & managing development & testing sandboxes;
  • Develops and maintains integrations between ticketing software and other systems;
  • Understand tools ITIL support framework to ensure strong understanding of processes;
  • Creates logic flow charts and process diagrams based on client need;
  • Sense of responsibility;
  • Pro-activity and dynamism;
  • Good knowledge of English.



Posted on:

September 9, 2022

Contract type:

Permanent [Full-Time]