Join us for our exclusive Online Presentation on the World Payments Report 2020

When: Wednesday 07 October at 10:00 am CET
Where: Online

The World Payments Report 2020 from Capgemini is the leading source for data, trends and insights on global and regional non-cash payments, the key regulatory and industry initiatives (KRIIs), and today’s dynamic payments environment. This 16th edition highlights the need for payment firms to rapidly prioritize technology transformation in order to become digital masters and stay competitive.

During this 30-minute presentation, we will discuss:

    • The impact of COVID-19 on the payments industry, the resurgence of multiple risks and how to overcome them
    • The EPI as an opportunity for the European banking industry to stay in the business
    • The need to engage in technology transformation by designing and implementing future-proof payment hubs

We look forward to your participation at our session.

Your form has been successfully submitted.

We are sorry, the form submission failed. Please try again.


Etienne Goosse
Director General
European Payments Council

Etienne Goosse has extensive professional experience across different sectors in the payments industry. He started his career with the Belgian central bank. He held executive positions at eurocheque International, Europay International and MasterCard Europe. He is Director General of the European Payments Council (EPC) since 2011.

Mark Buitenhek
Head Transaction Services, Commercial Banking

Mark Buitenhek (1966, Dutch nationality) is a seasoned banker. He is Head of ING Transaction Services, with overall responsibility for payments, cash management, trade finance, working capital solutions and cards for Wholesale Banking. Mark is a recognised international keynote speaker, specialised in banking industry disruption and industry (Fintech) innovation. He is passionate about customer experience in (open) banking. Mark is a member of the board of Directors of SWIFT and TradeIX and member of the MasterCard Advisory Board. He is Chairman of the Supervisory Board of Payconiq and the Supervisory Board of Payvision.

Christophe Vergne
Cards & Payments SME (Europe)
Capgemini Financial Services

Backed by a solid banking background, Christophe Vergne has played a critical role in building Capgemini’s global payments transformation capability, enabling major institutions transform and consolidate their leadership across all market segments and services. For the past decade Christophe has been the co-author of the World Payments Report, contributing to making it the most successful publication on payments transformation.



Brian Caplen
The Banker

Brian Caplen is Editor of The Banker, one of the world’s leading financial journals, and part of the Financial Times Group. He regularly appears on the BBC, CNN, CNBC and Al Jazeera to comment on international banking, economic and financial issues. He frequently moderates panels on financial topics.