Digital Customer Experience

The way businesses operate and the expectations of customers are constantly evolving. Most organizations do understand the need to transform to digital and to use digital technologies to better serve their customer, but often leaders face challenges in making digital core to their business. The right Digital Customer Experience solutions can help your organization evolve to a ‘digitally mature’ status. Explore how you can use them to transform your business.

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ClientAssist : A Perfect Fit

ClientAssist, a retail mobile clienteling solution powered by Capgemini in collaboration with, enabled "Aurier" sales assistant Rachael to provide Katy with a better and more intimate level of customer service, resulting in a sale, a new loyal customer for Rachael, and a new look for Katy. A perfect fit.

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Digital Shopper Relevancy Report 2014

Understanding and anticipating the changing perspectives of Digital Customers

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