{"id":755131,"date":"2025-11-18T04:32:42","date_gmt":"2025-11-18T09:32:42","guid":{"rendered":"https:\/\/www.capgemini.com\/us-en\/?post_type=research-and-insight&#038;p=755131"},"modified":"2025-11-18T04:32:45","modified_gmt":"2025-11-18T09:32:45","slug":"conversations-for-tomorrow-10-the-ceo-corner","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10-the-ceo-corner\/","title":{"rendered":"Conversations for Tomorrow #10: The CEO Corner"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Innovation<\/span><\/div><\/div><div class=\"brandInfo\"><div class=\"brandLogo\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute-white.svg\" alt=\"capgemini-research-institute\" class=\"dark\"\/><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-research-institute.svg\" alt=\"capgemini-research-institute\" class=\"light\"\/><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">The CEO Corner<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/11\/CFT-10_The-CEO-Corner.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download the article<\/span><span class=\"type\">2 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/redesign-cft-draft-af\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/redesign-cft-draft-af\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-conversation-between-aiman-ezzat-ceo-capgemini-and-christel-heydemann-ceo-orange\">Conversation between Aiman Ezzat, CEO Capgemini, and Christel Heydemann, CEO Orange<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Christel Heydemann began her career in 1999 at Alcatel, where she held various management positions. In 2011, she was promoted to Director of Human Resources and Transformation and member of the Executive Committee.<\/p>\n\n\n\n<p>She joined Schneider Electric in 2014. In 2017, she became Executive Director France Operations of Schneider Electric and member of Schneider Electric\u2019s Executive Committee. In 2021, she was named Director Europe Operations, a position she held until the beginning of 2022 when she became Chief Executive Officer of the Orange Group, having served as a member of its Board of Directors since 2017.<\/p>\n\n\n\n<p>Christel is a graduate of \u00c9cole Polytechnique and \u00c9cole Nationale des Ponts et Chauss\u00e9es, an Officer of the French Order of Merit and a Knight of the French Legion of Honor.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"493\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125007.png?w=729\" alt=\"\" class=\"wp-image-755132\" style=\"width:600px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125007.png 729w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125007.png?resize=300,203 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-6ab4952737624f4d32a0b3615ec9d605\" id=\"h-emerging-tech-and-ai\">Emerging tech and AI<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-f4667149219da82bf44bd711cea01199\"><strong>Which emerging tech trends are you most excited about?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Christel Heydemann:<\/strong> Quantum technologies are extremely exciting, especially when it comes to cybersecurity. For example, using quantum key distribution [QKD] to better protect data. But the technology that excites me the most is AI. AI isn\u2019t new, but the speed at which it\u2019s evolving \u2013 especially when combined with advances such as quantum computing \u2013 makes it truly disruptive<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>I\u2019m particularly excited about how AI could accelerate progress in other fields of science, from physics to drug discovery and healthcare. In fact, I don\u2019t think there\u2019s a single area of research that AI won\u2019t accelerate. Rather than just adding complexity to an already complex world, AI could help us solve humanity\u2019s big challenges.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;AI could help us solve humanity&#8217;s big challenges.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Aiman Ezzat:<\/strong> Generative AI [Gen AI] and agentic AI are at the forefront. AI is evolving from copilots to autonomous, reasoning agents capable of orchestrating complex tasks across supply chains, predictive maintenance, and customer engagement. This shift will enable new AI ecosystems that drive efficiency, resilience, and innovation at scale.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"497\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-124944.png?w=728\" alt=\"\" class=\"wp-image-755133\" style=\"width:700px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-124944.png 728w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-124944.png?resize=300,205 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Next-gen robots can handle complex, interconnected tasks, improve decision-making, and enhance operational efficiency across industries.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Aiman Ezzat<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Second, large language models (LLMs) are transforming robotic capabilities to near-human levels and surpassing human capabilities in some tasks. Next-gen robots can handle complex, interconnected tasks, improve decision-making, and enhance operational efficiency across industries.<\/p>\n\n\n\n<p>Third, there\u2019s growing interest in sustainability-focused innovation. AI is not only transforming industries but also driving the resurgence of clean energy sources, such as nuclear, to meet the growing demands of digital&nbsp;technologies.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-f1dd0711f8edee4e31115daa72a67e49\"><strong>Where do you see AI and, in particular, Gen AI having the biggest impact?<\/strong><\/p>\n\n\n\n<p><strong>Aiman Ezzat:<\/strong> Agentic AI represents a new frontier of digital transformation, accelerating efficiency and value creation by automating highly variable processes that traditional technologies cannot automate. I believe AI agents can transform the way in which businesses operate. Successful enterprise operations require AI agents working seamlessly with humans, under human control. I like to call this human-AI chemistry. We see Gen AI assistants and AI agents as tools to assist people (such as coding assistants) by augmenting and amplifying human ingenuity (for example, in developing new molecules). Most professions will be affected by AI one way or another and, whatever their seniority, they should learn how to use these tools. This should be a massive change-management priority for business leaders.<\/p>\n\n\n\n<p>In the short term, the most promising fields are business process operations with agentic AI workers for hyper-automated operations 24\/7; go-to-market, with enhanced customer targeting, experiences, and interactions; IT, as in software development with coding assistants and agents; testing automation; knowledge management, such as creating documentation, etc.; and in the delivery of greater value in terms of CX and new products delivered faster and better, including with improved R&amp;D (such as developing new molecules or lighter parts in automotive\/aerospace).<\/p>\n\n\n\n<p><strong>Christel Heydemann:<\/strong> AI has already had a huge impact at consumer level. Interestingly, a lot of that usage today is for fairly simple things, like getting answers or summaries quickly.<\/p>\n\n\n\n<p>In the professional world, one of the biggest impacts we see right now is in software development. AI coding assistants are speeding up programming, and that affects many tech companies. At Orange, it\u2019s also changing how we work by bringing a lot of efficiency in-house. AI makes a difference in almost every routine process, from automating fraud detection in banking to streamlining compliance checks. In the telecom sector specifically, we\u2019re working on what you might call AI-driven or \u201cintent-driven\u201d networks. We\u2019re also applying AI to improve customer service. Gen AI offers more personalized self-service tools, smarter chatbots, and so on, which ultimately raise customer satisfaction.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;I also see great potential for AI to be used as a personal coach or assistant for employees&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"381\" height=\"405\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125058.png?w=381\" alt=\"\" class=\"wp-image-755134\" style=\"width:500px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125058.png 381w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125058.png?resize=282,300 282w\" sizes=\"auto, (max-width: 381px) 100vw, 381px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>I also see great potential for AI to be used as a personal coach or assistant for employees&nbsp;. Think of an AI mentor that helps you learn new skills or navigate challenges at work, at your own pace. Today, if you want to upskill, you might take a course or ask a manager \u2013 and sometimes people feel shy or judged in those situations. But an AI tool is completely non-judgmental. It\u2019s just there to help you whenever you need it. I believe using AI in that way \u2013 to empower employees in their own development \u2013 could be very impactful.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-card-text-pic wrapperCardTextPic hero-bg-shape\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\">\n<div class=\"wp-block-cg-blocks-card-text-pic-right row card-text-pic rightCard\"><div class=\"row card-text-pic rightCard\"><div class=\"col-md-12\"><div class=\"box--section\"><div class=\"box  row-nobleed\"><div class=\"col-lg-8 col-md-12 box-inner\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10\/\" aria-label=\"Conversations for Tomorrow #10: Crafting technology\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><h3 class=\"titlewithLink\" data-maxlength=\"144\">Conversations for Tomorrow #10: Crafting technology<\/h3><\/a><p class=\"box-text\" data-maxlength=\"\">The tenth edition of Conversations for Tomorrow delves into key technology trends that are impacting organizations and society in 2025 and beyond.<\/p><div class=\"box-bottom\"><a aria-label=\"Read more about Conversations for Tomorrow #10: Crafting technology\" class=\"more2\" data-maxlength=\"24\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10\/\" target=\"\" rel=\"noopener noreferrer\" title=\"\">Read more<\/a><\/div><\/div><div class=\"col-lg-5 col-md-12 box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10\/\" aria-label=\"Read more about Conversations for Tomorrow #10: Crafting technology\" tabindex=\"-1\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=1000&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=556&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg?w=556&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_1440-x-900.jpg\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:68% 45%\" loading=\"lazy\"\/><\/picture><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-b72b0a23f6e15ebbb57f7b5e351bc5aa\"><strong>What do you think is the biggest hurdle to scaling AI?<\/strong><\/p>\n\n\n\n<p><strong>Aiman Ezzat:<\/strong> It\u2019s not the technology. It\u2019s trust, governance, and organizational readiness.<\/p>\n\n\n\n<p>While most organizations have moved beyond pilots, only 9% have successfully deployed Gen AI across multiple functions\/locations. This highlights the challenge in operationalization, rather than experimentation. Capgemini research shows that the portion of organizations that trust in fully autonomous AI agents has declined from 43% to 27% in the past year&nbsp;, and many have yet to put in place robust governance frameworks. This lack of trust and governance slows adoption and creates risk.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<p>The data foundation is also critical. AI-at-scale leaders rank improving data quality and accessibility as the number-one enabler of success. Without strong data governance, hybrid cloud architectures, and democratized access, AI initiatives remain siloed and fail to deliver enterprise-wide impact.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:23.53%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"266\" height=\"482\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125216-1.png?w=266\" alt=\"\" class=\"wp-image-755135\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125216-1.png 266w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125216-1.png?resize=166,300 166w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28.24%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;the portion of organizations that trust in fully autonomous AI agents has declined from 43% to 27% in the past year&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Aiman Ezzat<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Finally, human-AI collaboration and cultural transformation are often underestimated. In the short to medium term organizations will have AI agents working within human teams. Blended teams \u2013 where humans and AI agents collaborate \u2013 will become the norm, driving productivity and innovation. Reskilling, new operating models, and fostering \u201chuman-AI chemistry\u201d are essential to sustainable, trusted AI adoption. In short, scaling AI is less about algorithms and more about building trust, governance, and a culture ready for hybrid human-AI teams.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Scaling AI is less about algorithms and more about building trust, governance, and a culture ready for hybrid human-AI teams&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Aiman Ezzat<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"299\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125148.png?w=824\" alt=\"\" class=\"wp-image-755136\" style=\"width:650px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125148.png 824w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125148.png?resize=300,109 300w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125148.png?resize=768,279 768w\" sizes=\"auto, (max-width: 824px) 100vw, 824px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Christel Heydemann:<\/strong> Anyone can play with ChatGPT and get it to draft an email or summarize a document. Those use cases are relatively straightforward and can bring quick wins. And as long as you put data safeguards in place, rolling out those basic tools to employees isn\u2019t too difficult.<\/p>\n\n\n\n<p>But if you want AI to fundamentally reinvent processes, that\u2019s a much bigger challenge. You need well-organized, accessible data. You might have to re-engineer processes to integrate AI effectively. Often, you even have to change the culture of the organization, so that people trust the AI enough to use it in their daily decisions. Scaling AI isn\u2019t just a matter of installing some software. It means rethinking entire workflows that have been in place for year. That kind of change doesn\u2019t happen overnight.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Scaling AI isn\u2019t just a matter of installing some software. It means rethinking entire workflows that have been in place for years.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"496\" height=\"344\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-16-114108.png?w=496\" alt=\"\" class=\"wp-image-755137\" style=\"width:600px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-16-114108.png 496w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-16-114108.png?resize=300,208 300w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-12e713dbf9a2e1ece495224f9c2c74bd\" id=\"h-telecoms-and-ai\">Telecoms and AI<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-e71a5d13cd135f604c4df4baec1fa7b9\"><strong>What impact do you think AI will have on telecom networks, and what does an AI-driven network look like?<\/strong><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p><strong>Christel Heydemann:<\/strong> AI will have a massive impact on telecom networks, both in how they\u2019re used and how they\u2019re run. From an infrastructure point of view, AI applications are going to generate huge amounts of data traffic. Whether the AI is running in the cloud or out at the edge (in a factory or on a smartphone, say), it needs to send data back and forth. That means networks will carry a lot more data, and different <em>kinds<\/em> of data, than they do today. We anticipate that, by 2030, around two-thirds of all network traffic could be related to AI in some way.&nbsp;When you think about it, that\u2019s enormous.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:22.22%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;AI will have a massive impact on telecom networks, both in how they\u2019re used and how they\u2019re run.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" height=\"258\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125202-1.png?w=960\" alt=\"\" class=\"wp-image-755138\" style=\"object-fit:cover;width:950px;height:300px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125202-1.png 1272w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125202-1.png?resize=300,76 300w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125202-1.png?resize=768,194 768w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125202-1.png?resize=1024,258 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>&#8220;We anticipate that, by 2030, around two-thirds of all network traffic could be related to AI in some way&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>AI-driven traffic will have different patterns and requirements. If you look at the history of networks, 20\u201330 years ago, most traffic was voice calls. Then the internet brought a surge in data traffic. More recently, video streaming exploded, which meant our networks had to handle a ton of data going from the network to users. Telecom operators responded by building content delivery networks and beefing up capacity to make video streaming smooth. Now, with AI, we expect a lot more upstream traffic&nbsp;(devices and sensors sending data to the cloud for processing, or users uploading content for AI to analyze). Some AI applications will also demand low latency. For instance, if you have an AI-driven control system in a factory, it needs real-time responsiveness.<\/p>\n\n\n\n<p>Our current network architectures are designed mostly for heavy downloading (video, web browsing, etc.). We\u2019ll likely need to re-engineer parts of the network to cater to this new AI-driven pattern. <\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p>Technologies such as 5G (and, eventually, 6G) are already pushing in this direction. They allow more flexible routing of data and edge computing, which brings some processing closer to the user to reduce latency. In an AI-driven network, you\u2019d see a lot more intelligent routing of data: \u201cSend this data to a cloud server for heavy processing\u201d or \u201cHandle this request right at the edge node, near the customer, because it\u2019s latency-sensitive.\u201d<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:44.45%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;With AI, we expect a lot more upstream traffic.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8221; We\u2019ll likely need to re-engineer parts of the network to cater to this new AI-driven pattern.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the operations side, AI is going to be indispensable for managing and securing complex networks. Keeping everything running optimally is a huge task. AI can help by analyzing vast amounts of network data in real time and adjusting or flagging issues. For example, an AI system could predict that a certain network node will become congested in the next five minutes and proactively reroute traffic, or it could detect a hardware fault and alert us to fix it before it causes an outage. AI can also filter out the noise. In network operations centers, we get thousands of alerts, and many are false alarms. AI can learn to tell the difference and only raise the truly important issues.<\/p>\n\n\n\n<p>In cybersecurity, AI is a tool for both attackers and defenders. We\u2019re using AI to strengthen our defenses: detecting unusual patterns of network traffic that might indicate an attack or identifying malware. But we know attackers are also using AI to find new vulnerabilities or to automate attacks. So, it becomes a bit of an arms race. An AI-driven network will likely include AI \u201cguardians\u201d that continuously monitor and protect it. Manual monitoring just can\u2019t keep up with the speed of attacks nowadays.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<section class=\"wp-block-cg-blocks-counter-para section counter-para-section\"><div class=\"container\"><div class=\"row\"><div class=\"article-text\"><div class=\"statistics-list\"><div class=\"row\"><div class=\"statistic col-12 col-md-4 col-lg-3 offset-lg-1\"><div class=\"statistic-top\">~2\/3<\/div><span class=\"statistic-bottom\">of all network traffic could be related to AI in some way by 2030, according (C. Heydemann)<\/span><\/div><div class=\"statistic col-12 col-md-4 col-lg-3 offset-lg-1\"><div class=\"statistic-top\">~9%<\/div><span class=\"statistic-bottom\">of organizations have successfully deployed Gen AI across multiple functions\/locations (A. Ezzat)<\/span><\/div><div class=\"statistic col-12 col-md-4 col-lg-3 offset-lg-1\"><div class=\"statistic-top\">27%<\/div><span class=\"statistic-bottom\">of organizations trust in fully autonomous AI agents, down from 43% in the past year (A. Ezzat)<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Aiman Ezzat:<\/strong> AI will fundamentally transform telecom networks by making them autonomous, predictive, and service-centric. Tomorrow\u2019s AI-driven networks will be self-configuring, self-healing, and self-optimizing, enabling telcos to deliver superior performance and new revenue streams.<\/p>\n\n\n\n<p>AI will integrate deeply into network operations, enabling real-time anomaly detection, predictive maintenance, and proactive issue resolution. Gen AI is already revolutionizing network operations by providing intelligent document querying, automated troubleshooting, and conversational interfaces for technicians, reducing downtime and improving resilience. Agentic AI will unify customer service and network operations, creating end-to-end automation that eliminates silos and accelerates problem resolution, while reducing costs and penalties.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 46%\"><div class=\"wp-block-media-text__content\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">&#8220;Tomorrow\u2019s AI-driven networks will be self-configuring, self-healing, and self-optimizing, enabling telcos to deliver superior performance and new revenue streams.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Aiman Ezzat<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-125049.png?w=376\" alt=\"\" class=\"wp-image-1166928 size-thumbnail\"\/><\/figure><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-3db2f480e479ffeca297ee2d59d0b990\"><strong>How do you see the future of the telecom sector, and what role will software play?<\/strong><\/p>\n\n\n\n<p><strong>Christel Heydemann:<\/strong> The telecom sector is at a crossroads. On one hand, telecom has been the backbone of huge technological shifts \u2013 for example, the shift to mass cellphone use. Our networks were (and are) the foundation that made innovations like smartphones useful. Most of the time, though, people don\u2019t even think about the network until something goes wrong with it. Then, we realize how central it is to modern life. Also, if there\u2019s a natural disaster (floods, wildfires, storms) or a major cyber incident, people rely on telecom networks to contact loved ones and get help. It\u2019s a responsibility we take very seriously.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57%\">\n<p>On the other hand, another big question for the future of telecom is economic: how do we capture more value from the digital economy? Over the past couple of decades, the big tech and internet companies, rather than telcos, have captured a lot of the profit and value from new digital services. That dynamic isn\u2019t sustainable over the long term. So, moving forward, telcos are looking to monetize services more effectively. Part of that is working with the big content and tech companies to find fair models. Another is developing our own new services. This is where software comes in, whether it\u2019s IoT platforms, cloud services, or AI services, to move up the value chain.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\">\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;How do we capture more value from the digital economy?&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This ties into the question of scale. In Europe we have a very competitive telecom market but, currently, it\u2019s too fragmented. For instance, the US and China each have just a handful of large telcos, whereas in each European country you might have three, four, five operators fighting over a relatively small market. This makes it hard to achieve the scale to invest heavily in new technologies and get strong bargaining power with equipment suppliers and phone manufacturers. The European regulatory environment was created about 20 years ago, when the priority was breaking up monopolies and encouraging competition within each country. Back then, that made sense. It brought prices down for consumers and drove adoption. But, despite the market having matured, in 2025 we\u2019re operating under largely the same rules. We need to rethink those rules to reflect new realities.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-card-text-pic wrapperCardTextPic hero-bg-shape\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\">\n<div class=\"wp-block-cg-blocks-card-text-pic-right row card-text-pic rightCard\"><div class=\"row card-text-pic rightCard\"><div class=\"col-md-12\"><div class=\"box--section\"><div class=\"box  row-nobleed\"><div class=\"col-lg-8 col-md-12 box-inner\"><a href=\"https:\/\/www.capgemini.com\/us-en\/industries\/telecommunications\/\" aria-label=\"Telecoms: What\u2019s next?\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><h3 class=\"titlewithLink\" data-maxlength=\"144\">Telecoms: What\u2019s next?<\/h3><\/a><p class=\"box-text\" data-maxlength=\"\">At Capgemini, we help you reimagine the future, enabling telco organizations and network equipment providers to deliver a profound impact on their business, their customers, and the world at large.<\/p><div class=\"box-bottom\"><a aria-label=\"Read more about Telecoms: What\u2019s next?\" class=\"more2\" data-maxlength=\"24\" href=\"https:\/\/www.capgemini.com\/us-en\/industries\/telecommunications\/\" target=\"\" rel=\"noopener noreferrer\" title=\"\">How we can help<\/a><\/div><\/div><div class=\"col-lg-5 col-md-12 box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/us-en\/industries\/telecommunications\/\" aria-label=\"How we can help about Telecoms: What\u2019s next?\" tabindex=\"-1\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=1000&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=556&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg?w=556&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Capgemini_Industries_Telecoms.jpg\" class=\"box-img\" alt=\"Capgemini Industries Telecoms\" style=\"object-fit:cover;object-position:68% 45%\" loading=\"lazy\"\/><\/picture><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Recently, an EU-commissioned report by [former European Central Bank President] Mario Draghi made this point very clearly: Europe should modernize its telecom regulations and encourage consolidation&nbsp;. I agree with that perspective. Growth is about new services, rather than new customers. In a low-growth environment, having five competitors where two or three would suffice means revenues get spread too thinly. Telecom is a business with high fixed costs. You need a certain scale to be efficient. If we can achieve greater scale (for example, through mergers or partnerships), we can be more efficient and invest more in innovation and network upgrades.<\/p>\n\n\n\n<p>Scale also matters when dealing with global tech giants. A bigger, consolidated European operator would have more sway when negotiating with Apple or Google on things like network features or revenue-sharing models. Right now, if you\u2019re a smaller operator, it\u2019s hard to influence those discussions.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"177\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141330.png?w=192\" alt=\"\" class=\"wp-image-755139\" style=\"object-fit:cover;width:450px;height:220px\"\/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>&#8220;Scaling AI is less about algorithms<br>and more about building trust, governance, and a culture ready for hybrid human-AI teams.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Aiman Ezzat<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"290\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141400.png?w=435\" alt=\"\" class=\"wp-image-755140\" style=\"object-fit:cover;width:450px;height:220px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141400.png 435w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141400.png?resize=300,200 300w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>&#8220;In Europe we have a very competitive telecom market but, currently, it&#8217;s too fragmented&#8230; Europe should modernize its telecom regulations and encourage consolidation.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The networks of the future will still be our core, but we\u2019ll develop more software, more services, and more partnerships to ensure we capture a fair share of the value. Providing excellent connectivity is non-negotiable. But we also want to grow beyond connectivity, so we remain competitive and relevant in the digital economy.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-a7148433f695afab79e43c65385d0e7b\"><strong>You\u2019ve mentioned Europe and sovereignty. Why do you believe consolidation is so important in this&nbsp;context?<\/strong><\/p>\n\n\n\n<p><strong>Christel Heydemann:<\/strong> Technological sovereignty is about a region or country maintaining control over its tech destiny. This concern comes up a lot in Europe, as well as Africa and the Middle East. Leaders everywhere are asking: How do we make sure we don\u2019t lose control over our future? Europe has lost ground in many areas of tech over recent decades (there\u2019s no European equivalent to Google or Apple), so we have to be smart and defend the strong positions we do have, while building new capabilities for the future.<\/p>\n\n\n\n<p>One of Europe\u2019s challenges is that, on a global scale, even our biggest companies are relatively small. In telecom, for instance, Orange is the second-largest operator in Europe, which sounds great, but in global terms our size is modest. When we negotiate with giant companies like Apple, Google, or Amazon, a single European operator \u2013 or even a single European country \u2013 doesn\u2019t have a lot of clout. These companies operate across the entire world, with billions of users, meaning they set terms. That\u2019s a tough position for us, as European businesses, to be in.<\/p>\n\n\n\n<p>This is where consolidation comes into play. By consolidation, I mean encouraging the formation of larger, stronger European entities (through mergers, alliances, etc.) that can stand toe-to-toe with the global giants. If we had, say, a pan-European telco, instead of many smaller national ones, that larger entity could invest more in new technology, achieve better economies of scale, and have more influence in partnerships or negotiations. The same logic can apply in other tech industries. Size isn\u2019t everything, but it does matter when you\u2019re competing globally.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"287\" height=\"182\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-125032.png?w=287\" alt=\"\" class=\"wp-image-755141\" style=\"width:600px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Leaders everywhere are asking: How do we make sure we don\u2019t lose control over our future? Europe has lost ground in many areas of tech over recent decades&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The EU has recognized these issues. We\u2019ve seen new regulations like the Digital Markets Act (DMA) and Digital Services Act (DSA) introduced to curb the dominance of the big global tech platforms. The upcoming AI Act is designed to ensure AI in Europe respects our values. All of these are important steps to protect consumers and competition. However, regulation alone is not enough to guarantee Europe\u2019s tech sovereignty. We also need our own champions. That was a key message in the report led by Draghi: Europe must build competitive European firms. Instead of 10 fragmented markets, act as one big market, so our companies can scale up.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:44.45%\">\n<p>Now, specifically in telecom, Europe still has dozens of operators. The US, by comparison, has three big mobile carriers for a similar-sized population. That gives you an idea of how fragmented we are. Consolidation in telecom could mean better, more efficient networks and a healthier industry that can afford to invest in next-generation technology (such as 6G, or fiber everywhere, etc.). It could also support our sovereignty by ensuring we have European operators with the clout to implement European priorities (such as covering rural areas or building secure networks to European standards).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"886\" height=\"352\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141311.png?w=886\" alt=\"\" class=\"wp-image-755142\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141311.png 886w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141311.png?resize=300,119 300w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-21-141311.png?resize=768,305 768w\" sizes=\"auto, (max-width: 886px) 100vw, 886px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>Sovereignty isn\u2019t just about who runs the networks. It\u2019s also about who develops and controls AI and the other new technologies that will shape the future. We have amazing car companies, energy companies, pharmaceutical companies in Europe. If they all embed AI and become more competitive, Europe stays strong. If they hesitate because of lack of resources or fear of the unknown, we risk falling behind not just in tech, but in those industries, too.<\/p>\n\n\n\n<p>We should regulate AI to address risks (privacy, bias, etc.), but we must not over-regulate to the point that we stifle innovation, because other regions will absolutely forge ahead. Europe should aim to lead in areas such as ethical AI, industrial AI, AI at the edge (where we have some advantages with our engineering and manufacturing base). We don\u2019t have the dominant social media platforms or the dominant smartphone operating systems, but new battles are coming with AI and other tech. We have to position ourselves to win some of those.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-c78e30f9d95c1df8445938182a183f90\"><strong>How do you use AI in your day-to-day role as a CEO?<\/strong><\/p>\n\n\n\n<p><strong>Aiman Ezzat:<\/strong> I believe Gen AI can advance beyond simply being a productivity tool to become a co-thinker for managers in organizations of all sizes, aiding in problem-solving and decision-making. It can become a sparring partner, offering fresh perspectives and challenging assumptions, even enhancing strategic thinking and leadership development. It is one of the inputs I take before I make a decision.<\/p>\n\n\n\n<p><strong>Christel Heydemann:<\/strong> To be honest, I don\u2019t use AI in a very heavy or specialized way day-to-day \u2013 at least, not yet. But I do take advantage of some of the tools out there. For example, instead of doing a traditional Google search for information, I might put a question to our internal AI assistant or to a tool like ChatGPT to get a quick, synthesized answer. It often gives me a more concise answer than wading through pages of search results.<\/p>\n\n\n\n<p>The biggest boost I get from AI is in managing information flow. I receive a lot of lengthy documents \u2013 reports, presentations, analysis. We have an internal AI-powered tool (it\u2019s like our own ChatGPT trained on corporate content) that can generate summaries of these documents. So, if someone sends me a 50-page PowerPoint deck, the AI can produce an executive summary or bullet-point highlights. This has been a game-changer in terms of saving time.<\/p>\n\n\n\n<p>Of course, as a CEO, if it\u2019s a critical matter I won\u2019t rely solely on the AI summary. But it\u2019s a fantastic starting point. If something in the summary catches my eye, I\u2019ll jump into that section of the full document to learn more. It\u2019s a way of triaging information.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-card-text-pic wrapperCardTextPic hero-bg-shape\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\">\n<div class=\"wp-block-cg-blocks-card-text-pic-left\"><div class=\"row card-text-pic leftCard\"><div class=\"col-md-12\"><div class=\"box--section\"><div class=\"box row-nobleed\"><div class=\"col-lg-5 col-md-12 box-img-wrapper \"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/ai-agents\/\" aria-label=\"Read more about Rise of agentic AI: How trust is the key to human-AI collaboration\" tabindex=\"-1\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=1000&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=556&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg?w=556&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/CRI-AI-agents_web-banner.jpg\" class=\"box-img\" alt=\"CRI AI agents\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/picture><\/a><\/div><div class=\"col-lg-8 col-md-12 box-inner \"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/ai-agents\/\" aria-label=\"Rise of agentic AI: How trust is the key to human-AI collaboration\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><h3 class=\"titlewithLink\" data-maxlength=\"144\">Rise of agentic AI: How trust is the key to human-AI collaboration<\/h3><\/a><p class=\"box-text\" data-maxlength=\"\">AI agents are becoming a core part of enterprise operations, reshaping business models, workforce dynamics, and competitive advantage.<\/p><div class=\"box-bottom\"><a aria-label=\"Read more about Rise of agentic AI: How trust is the key to human-AI collaboration\" class=\"more2\" data-maxlength=\"24\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/ai-agents\/\" target=\"\" rel=\"noopener noreferrer\" title=\"\">Read our recent report<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>I\u2019ve also been working to train and educate myself and my executive team on using these tools effectively. We held a workshop where we experimented with writing prompts to get better outputs from AI. We\u2019re extending that kind of training throughout the company. This includes understanding their limitations. I enjoy testing the AI and seeing where it might misfire. I\u2019ll sometimes deliberately ask it a question to which I know the answer, just to gauge its accuracy. It\u2019s a reminder that you still need a critical eye. AI can streamline a lot of things, but you can\u2019t 100% outsource your judgment to it.<\/p>\n\n\n\n<p>Another area where AI comes into my work routine is communication. I know some of my team members use AI to draft emails and even brainstorm ideas for presentations. I\u2019ve tried out Gen AI to see if it can rephrase a complex message more clearly, or to summarize long email threads. I\u2019m not a salesperson, so I\u2019m not using AI to, say, write sales pitches every day, but I know our sales and marketing folks are exploring those applications. For me, it\u2019s more about efficiency in reading and research. And I do find it helpful. AI shaves hours off of mundane work for me each week, which is pretty significant. It lets me spend more time on the human aspects of the job that AI can\u2019t do, like strategy, mentoring, and so forth.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color has-link-color wp-elements-5b28909b94f2d95f135c50ad69504466\" id=\"h-women-in-leadership\">Women in leadership<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color has-link-color has-medium-font-size wp-elements-fc21eb6c98da2476f294b8de778106d2\"><strong>How can we break down the barriers to more women reaching senior leadership roles?<\/strong><\/p>\n\n\n\n<p><strong>Christel Heydemann:<\/strong> That\u2019s a multifaceted challenge that many companies and societies are grappling with. I think the solution lies partly in empowering women themselves, and partly in changing the culture around&nbsp;them.<\/p>\n\n\n\n<p>We often find that women, even extremely talented ones, are less inclined to put themselves forward for promotions or high-profile projects&nbsp;. There\u2019s a lot of research showing that a woman might feel she needs to meet 100% of the job criteria before applying, whereas a man might only feel he needs to meet 60%. So, one barrier is this confidence gap and a tendency to self-withdraw from opportunities. We can encourage women through mentorship and sponsorship programs, and by creating an environment where they feel their contributions are valued. I always say, the more we showcase strong female role models, the more other women will see a path for themselves&nbsp;. It\u2019s inspiring to see someone who has a similar background or faced similar challenges succeed. It makes it seem more achievable for the next person.<\/p>\n\n\n\n<p>On the company side, it starts with a genuine commitment at leadership level. At Orange, we\u2019ve made it a clear priority to help women progress. That means we set measurable targets (for instance, increasing the percentage of women in top management by a certain amount), and we track progress as we would with our financial metrics. We also have initiatives such as leadership development programs specifically for high-potential women, and training for all employees to address unconscious bias. These efforts signal that we\u2019re serious about change. And it requires sustained effort. It\u2019s about building an inclusive culture where women have equal access to opportunities and feel valued, personally and professionally.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"309\" height=\"531\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-16-114126.png?w=309\" alt=\"\" class=\"wp-image-755143\" style=\"width:500px\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-16-114126.png 309w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/11\/Capture-decran-2025-10-16-114126.png?resize=175,300 175w\" sizes=\"auto, (max-width: 309px) 100vw, 309px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;the more we showcase strong female role models, the more other women will see a path for themselves&#8221;<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We often find that women, even extremely talented ones, are less inclined to put themselves forward for promotions or high-profile projects&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Christel Heydemann<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Aiman Ezzat:<\/strong> Breaking down barriers for women to reach senior leadership roles starts with disrupting persistent gender stereotype<a href=\"#_msocom_16\">s<\/a>&nbsp;. Our research found that, while the vast majority of leaders agree women are as effective as men, stereotypes around future-critical skills such as AI, automation, and data analysis remain deeply entrenched. Nearly half of male executives in our research perceive these technical skills as \u201cmasculine.\u201d Left unaddressed, this bias could widen the leadership gap.<\/p>\n\n\n\n<p>There\u2019s a few things leaders can and should do:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Interrupt bias systematically:<\/strong> Train leaders to spot and challenge bias and make hiring and promotion criteria transparent.<\/li>\n\n\n\n<li><strong>Embed technical fluency:<\/strong> Ensure all leaders, regardless of gender, have access to training in AI and data skills, which are increasingly vital to advancement.<\/li>\n\n\n\n<li><strong>Democratize sponsorship and mentorship:<\/strong> Provide equal access to mentors, sponsors, and high-visibility assignments.<\/li>\n\n\n\n<li><strong>Normalize flexibility:<\/strong> Make flexible work options available to everyone, supporting both women and men in balancing work and life.<\/li>\n<\/ul>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-cg-blocks-hero-bleed-banner\"><div class=\"hero-bleed-mp-banner wp-block-cg-blocks-hero-bleed-banner no-overlay  is-image \" data-nav-menu-position=\"no-overlay\" data-nav-menu-text-color=\"black\" data-fp-desktop-x=\"0.52\" data-fp-desktop-y=\"0.43\" data-fp-tablet-x=\"0.52\" data-fp-tablet-y=\"0.43\" data-fp-mobile-x=\"0.52\" data-fp-mobile-y=\"0.43\" data-hero-bleed-attributes=\"\"><div class=\"hero-image d-block\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-141434.png?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-141434.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-141434.png?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-141434.png?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><img decoding=\"async\" width=\"100%\" height=\"100%\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-141434.png\" alt=\"\"\/><\/picture><div class=\"main-quote-block\"><div class=\"row justify-content-center quote-text\"><h2 class=\"col-12 col-md-8 col-lg-6\">Breaking down barriers for women to reach senior leadership roles starts with disrupting persistent gender stereotypes.<\/h2><\/div><div class=\"quote-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-21-124944.png\" alt=\"\"\/><\/div><div class=\"author-information\"><h5 class=\"author-name\">Aiman Ezzat<\/h5><h5 class=\"author-profile\">CEO Capgemini<\/h5><\/div><\/div><\/div><\/div><\/div><div class=\"header-line hero-bg-shape\"><\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-cg-blocks-learn-more updated-new-sample-amal learnMoreBlock\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"learnmore-heading\">Further reading<\/h2><\/div><div class=\"row\"><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/top-tech-trends-2025\/\" target=\"\" aria-label=\"Top tech trends of 2025\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Top-tech-trends-2025-web-banner1.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Top-tech-trends-2025-web-banner1.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/Top-tech-trends-2025-web-banner1.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Top tech trends of 2025<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">AI-powered everything<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/technovision-2025\/\" target=\"\" aria-label=\"TechnoVision 2025\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/CG_TV2025_f049_2880x1800_NoDoF.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/CG_TV2025_f049_2880x1800_NoDoF.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/01\/CG_TV2025_f049_2880x1800_NoDoF.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">TechnoVision 2025<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Your gateway to cutting-edge innovation<\/p><\/div><\/div><div class=\"col-md-4\"><div class=\"box\"><div class=\"box-wrapper\"><a class=\"box-title\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10-tech-trends\/\" target=\"\" aria-label=\"Conversations for Tomorrow #10: Crafting technology\" rel=\"noopener noreferrer\"><div class=\"box-img-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/DotCom_Banner_2880X1800.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><h3 class=\"titleWithoutLink_learnMore\">Conversations for Tomorrow #10: Crafting technology<\/h3><\/a><\/div><\/div><div class=\"box-inner\"><p class=\"box-desc\">Leaders&#8217; perspectives on tech<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-card-text-pic wrapperCardTextPic hero-bg-shape\"><div class=\"container\"><div class=\"content-title\"><h2 class=\"card-text-pic-heading\">Conversations for Tomorrow<\/h2><\/div><div class=\"row\"><div class=\"col-md-12\">\n<div class=\"wp-block-cg-blocks-card-text-pic-right row card-text-pic rightCard\"><div class=\"row card-text-pic rightCard\"><div class=\"col-md-12\"><div class=\"box--section\"><div class=\"box  row-nobleed\"><div class=\"col-lg-8 col-md-12 box-inner\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-institute\/conversations-for-tomorrow\/\" aria-label=\"Our flagship publication\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><h3 class=\"titlewithLink\" data-maxlength=\"144\">Our flagship publication<\/h3><\/a><p class=\"box-text\" data-maxlength=\"\">This quarterly review is Capgemini\u2019s flagship publication targeted at a global audience. It showcases diverse perspectives from best-in-class global brands, leading public figures, academics and influencers on a chosen theme. We feature a wide variety of content, including interviews, articles by guest contributors, and insights from some of the Institute\u2019s reports. Within such wealth and diversity of these global industry leaders\u2019 opinions, there is something for everyone. We warmly invite you to explore.<\/p><div class=\"box-bottom\"><a aria-label=\"Read more about Our flagship publication\" class=\"more2\" data-maxlength=\"24\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-institute\/conversations-for-tomorrow\/\" target=\"\" rel=\"noopener noreferrer\" title=\"\">See all editions<\/a><\/div><\/div><div class=\"col-lg-5 col-md-12 box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-institute\/conversations-for-tomorrow\/\" aria-label=\"See all editions about Our flagship publication\" tabindex=\"-1\" target=\"\" rel=\"noopener noreferrer\" title=\"\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=1000&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=1000&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=556&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg?w=556&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/04\/2880-x-1800_DotcomBanner.jpg\" class=\"box-img\" alt=\"Generative AI driving transformations within businesses\" style=\"object-fit:cover;object-position:33% 26%\" loading=\"lazy\"\/><\/picture><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-call-to-action undefined is-style-cg-secondary-3 call-to-action-block\"><div class=\"container\"><div class=\"call-to-action-block-content-wrapper has-description\"><div class=\"text-wrapper has-description\"><h3 class=\"title\" data-maxlength=\"144\">Stay informed<\/h3><p class=\"description\" data-maxlength=\"210\">Subscribe to have the latest reports from the Capgemini Research Institute delivered direct to your inbox.<\/p><\/div><div class=\"button-wrapper has-description\"><a class=\"cta-btn action-valid\" data-bs-toggle=\"modal\" data-bs-target=\"#CTA8a45928e_bb7f_4615_b632_ab7f778bf353\" data-maxlength=\"24\" tabindex=\"0\" href=\"#\"> Subscribe <\/a><\/div><div class=\"modal cta-frontend-modal-wrapper\" 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empty\"\n\t\t\tid=\"_mf_700026_6651_2195142865\"\n\t\t\tname=\"_mf_700026_6651\"\n\t\t\trequired\t\t>\n\t\t\t<option value=\"\">Select a value<\/option>\n\t\t\t\t\t\t\t<option value=\"Assistant\/secretary\">Assistant\/secretary<\/option>\n\t\t\t\t\t\t\t<option value=\"CDO\/CMO\">CDO\/CMO<\/option>\n\t\t\t\t\t\t\t<option value=\"CEO\">CEO<\/option>\n\t\t\t\t\t\t\t<option value=\"CFO\">CFO<\/option>\n\t\t\t\t\t\t\t<option value=\"Chairman\/Board of Directors\">Chairman\/Board of Directors<\/option>\n\t\t\t\t\t\t\t<option value=\"CIO\/CTO\">CIO\/CTO<\/option>\n\t\t\t\t\t\t\t<option value=\"Consultant\/Senior Consultant\">Consultant\/Senior Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"Director\/Principle Consultant\">Director\/Principle Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"EVP\">EVP<\/option>\n\t\t\t\t\t\t\t<option value=\"Manager\">Manager<\/option>\n\t\t\t\t\t\t\t<option value=\"Operational\">Operational<\/option>\n\t\t\t\t\t\t\t<option value=\"Other CXO\">Other CXO<\/option>\n\t\t\t\t\t\t\t<option value=\"Purchaser\">Purchaser<\/option>\n\t\t\t\t\t\t\t<option value=\"Senior Manager\/Managing Consultant\">Senior Manager\/Managing Consultant<\/option>\n\t\t\t\t\t\t\t<option value=\"SVP\">SVP<\/option>\n\t\t\t\t\t\t\t<option value=\"Vice President\">Vice President<\/option>\n\t\t\t\t\t<\/select>\n\n\t\t<label for=\"_mf_700026_6651_2195142865\" class=\"form-label\">Position\/Level <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\" role=\"alert\">Position\/Level is not valid.<\/div><\/div>\n\t\t<div class=\"mf_field mf_field--multiselect floating mf-required\"\n\t\t\tdata-validate=\"multiselect\">\n\n\t\t\t<label class=\"floating__label\" for=\"_mf_700026_4596_2761255757\">\n\t\t\t\tInterests \t\t\t<\/label>\n\n\t\t\t<select multiple=\"true\" id=\"_mf_700026_4596_2761255757\" class=\"mf_field__input js-with-select2 empty\"\n\t\t\t\tname=\"_mf_700026_4596[]\" required>\n\t\t\t\t<option value=\"all\">All<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sustainability\">Sustainability <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Innovation\">Innovation<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Talent and People\">Talent and People<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Intelligent Industry\">Intelligent Industry<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Customer first\">Customer first<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Enterprise management\">Enterprise management<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Data &amp; AI\">Data &amp; AI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cloud\">Cloud<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cybersecurity\">Cybersecurity<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lifesciences and Healthcare\">Lifesciences and Healthcare<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Financial services\">Financial services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Public Services\">Public Services<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Automotive\">Automotive<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Energy &amp; utilities\">Energy &amp; utilities<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CPRD\">CPRD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"TMT\">TMT<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Manufacturing\">Manufacturing<\/option>\n\t\t\t\t\t\t\t<\/select>\n\n\t\t\t<div class=\"invalid-feedback-frm\" role=\"alert\">Interests is not valid.<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"mf_field mf_field--country mf_field--select floating form-country-select-parent mf-required\">\n\n\t\t\t<label for=\"_mf_344265_6540_1407739100\" class=\"floating__label form-country-select-label\" data-content=\"Country\">\n\t\t\t\t<span class=\"floating-label-content\">Country<\/span>\n\t\t\t<\/label>\n\n\t\t\t<div class=\"select-wrap\">\n<i class=\"icon icon-zodiak-chevron-down\"><\/i>\n\t\t\t\t<select id=\"_mf_344265_6540_1407739100\" class=\"mf_field__input empty mf-country-selectbox form_country_select\" name=\"_mf_344265_6540\" data-validate=\"select\" required>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"\"  selected='selected'>Country<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AF\" >Afghanistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AX\" >Aland Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AL\" >Albania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DZ\" >Algeria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AS\" >American Samoa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AD\" >Andorra<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AO\" >Angola<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AI\" >Anguilla<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AQ\" >Antarctica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AG\" >Antigua And Barbuda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AR\" >Argentina<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AM\" >Armenia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AW\" >Aruba<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AU\" >Australia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AT\" >Austria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AZ\" >Azerbaijan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BS\" >Bahamas<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BH\" >Bahrain<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BD\" >Bangladesh<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BB\" >Barbados<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BY\" >Belarus<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BE\" >Belgium<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BZ\" >Belize<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BJ\" >Benin<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BM\" >Bermuda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BT\" >Bhutan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BO\" >Bolivia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BA\" >Bosnia And Herzegovina<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BW\" >Botswana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BV\" >Bouvet Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BR\" >Brazil<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IO\" >British Indian Ocean Territory<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BN\" >Brunei Darussalam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BG\" >Bulgaria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BF\" >Burkina Faso<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BI\" >Burundi<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KH\" >Cambodia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CM\" >Cameroon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CA\" >Canada<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CV\" >Cape Verde<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KY\" >Cayman Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CF\" >Central African Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TD\" >Chad<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CL\" >Chile<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CN\" >China<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CX\" >Christmas Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CC\" >Cocos (Keeling) Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CO\" >Colombia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KM\" >Comoros<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CG\" >Congo<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CD\" >Congo, Democratic Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CK\" >Cook Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CR\" >Costa Rica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CI\" >Cote D&#039;Ivoire<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HR\" >Croatia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CU\" >Cuba<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CY\" >Cyprus<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CZ\" >Czech Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DK\" >Denmark<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DJ\" >Djibouti<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DM\" >Dominica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DO\" >Dominican Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EC\" >Ecuador<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EG\" >Egypt<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SV\" >El Salvador<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GQ\" >Equatorial Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ER\" >Eritrea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"EE\" >Estonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ET\" >Ethiopia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FK\" >Falkland Islands (Malvinas)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FO\" >Faroe Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FJ\" >Fiji<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FI\" >Finland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FR\" >France<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GF\" >French Guiana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PF\" >French Polynesia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TF\" >French Southern Territories<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GA\" >Gabon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GM\" >Gambia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GE\" >Georgia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"DE\" >Germany<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GH\" >Ghana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GI\" >Gibraltar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GR\" >Greece<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GL\" >Greenland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GD\" >Grenada<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GP\" >Guadeloupe<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GU\" >Guam<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GT\" >Guatemala<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GG\" >Guernsey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GN\" >Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GW\" >Guinea-Bissau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GY\" >Guyana<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HT\" >Haiti<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HM\" >Heard Island &amp; Mcdonald Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VA\" >Holy See (Vatican City State)<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HN\" >Honduras<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HK\" >Hong Kong<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"HU\" >Hungary<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IS\" >Iceland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IN\" >India<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ID\" >Indonesia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IR\" >Iran, Islamic Republic Of<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IQ\" >Iraq<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IE\" >Ireland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IM\" >Isle Of Man<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IL\" >Israel<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"IT\" >Italy<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JM\" >Jamaica<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JP\" >Japan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JE\" >Jersey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"JO\" >Jordan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KZ\" >Kazakhstan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KE\" >Kenya<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KI\" >Kiribati<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KR\" >Korea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KW\" >Kuwait<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KG\" >Kyrgyzstan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LA\" >Lao People&#039;s Democratic Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LV\" >Latvia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LB\" >Lebanon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LS\" >Lesotho<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LR\" >Liberia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LY\" >Libyan Arab Jamahiriya<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LI\" >Liechtenstein<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LT\" >Lithuania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LU\" >Luxembourg<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MO\" >Macao<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MK\" >Macedonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MG\" >Madagascar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MW\" >Malawi<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MY\" >Malaysia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MV\" >Maldives<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ML\" >Mali<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MT\" >Malta<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MH\" >Marshall Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MQ\" >Martinique<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MR\" >Mauritania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MU\" >Mauritius<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"YT\" >Mayotte<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MX\" >Mexico<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"FM\" >Micronesia, Federated States Of<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MD\" >Moldova<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MC\" >Monaco<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MN\" >Mongolia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"ME\" >Montenegro<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MS\" >Montserrat<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MA\" >Morocco<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MZ\" >Mozambique<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MM\" >Myanmar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NA\" >Namibia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NR\" >Nauru<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NP\" >Nepal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NL\" >Netherlands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AN\" >Netherlands Antilles<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NC\" >New Caledonia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NZ\" >New Zealand<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NI\" >Nicaragua<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NE\" >Niger<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NG\" >Nigeria<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NU\" >Niue<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NF\" >Norfolk Island<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MP\" >Northern Mariana Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"NO\" >Norway<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"OM\" >Oman<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PK\" >Pakistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PW\" >Palau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PS\" >Palestinian Territory, Occupied<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PA\" >Panama<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PG\" >Papua New Guinea<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PY\" >Paraguay<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PE\" >Peru<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PH\" >Philippines<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PN\" >Pitcairn<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PL\" >Poland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PT\" >Portugal<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PR\" >Puerto Rico<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"QA\" >Qatar<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RE\" >Reunion<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RO\" >Romania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RU\" >Russian Federation<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"RW\" >Rwanda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"BL\" >Saint Barthelemy<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SH\" >Saint Helena<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"KN\" >Saint Kitts And Nevis<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"LC\" >Saint Lucia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"MF\" >Saint Martin<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"PM\" >Saint Pierre And Miquelon<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"VC\" >Saint Vincent And Grenadines<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"WS\" >Samoa<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SM\" >San 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value=\"LK\" >Sri Lanka<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SD\" >Sudan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SR\" >Suriname<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SJ\" >Svalbard And Jan Mayen<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SZ\" >Swaziland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SE\" >Sweden<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"CH\" >Switzerland<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"SY\" >Syrian Arab Republic<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TW\" >Taiwan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TJ\" >Tajikistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TZ\" >Tanzania<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TH\" >Thailand<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TL\" >Timor-Leste<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TG\" >Togo<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TK\" >Tokelau<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TO\" >Tonga<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TT\" >Trinidad And Tobago<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TN\" >Tunisia<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TR\" >Turkey<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TM\" >Turkmenistan<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TC\" >Turks And Caicos Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"TV\" >Tuvalu<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UG\" >Uganda<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UA\" >Ukraine<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"AE\" >United Arab Emirates<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"GB\" >United Kingdom<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"US\" >United States<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UM\" >United States Outlying Islands<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UY\" >Uruguay<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"UZ\" 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Orange<\/p>\n","protected":false},"author":81,"featured_media":755144,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":289,"primary_term":"Innovation","featured_focal_points":""},"tags":[],"research-and-insight-type":[359,297,288],"theme":[289],"brand":[406],"service":[],"industry":[],"partners":[],"content-group":[],"class_list":["post-755131","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-capgemini-research-institute","research-and-insight-type-conversations-for-tomorrow","research-and-insight-type-report","theme-innovation","brand-capgemini-research-institute"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conversations for Tomorrow #10: The CEO Corner - Capgemini USA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10-the-ceo-corner\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conversations for Tomorrow #10: The CEO Corner\" \/>\n<meta property=\"og:description\" content=\"Conversation between Aiman Ezzat, CEO Capgemini, and Christel Heydemann, CEO Orange\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/conversations-for-tomorrow-10-the-ceo-corner\/\" \/>\n<meta property=\"og:site_name\" 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