{"id":625754,"date":"2021-10-04T17:32:13","date_gmt":"2021-10-04T22:32:13","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=research-and-insight&#038;p=630690"},"modified":"2026-01-07T03:05:29","modified_gmt":"2026-01-07T08:05:29","slug":"make-use-of-the-pandemic-shock-to-remove-the-friction-in-fa","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/make-use-of-the-pandemic-shock-to-remove-the-friction-in-fa\/","title":{"rendered":"Make use of the pandemic shock to remove the \u201cfriction\u201d in F&#038;A \u2013 from the HFS F&#038;A Digital Roundtable"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/10\/Capgemini_Make-use-of-the-pandemic-shock-to-remove-the-friction-in-F-A.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Analyst view point<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Make use of the pandemic shock to remove the \u201cfriction\u201d in F&amp;A<\/h1><\/div><h2 class=\"reasearchInsightTitle\">Musings from the HFS F&amp;A Digital Roundtable<\/h2><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/09\/HFS-Frictionless-Finance-Capgemini-POV.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download point of view<\/span><span class=\"type\">2 MB pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section--story-content article-body section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>In November 2020, <a href=\"https:\/\/www.hfsresearch.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">HFS<\/a> held a all-digital Capgemini-supported executive roundtable. This roundtable brought together F&amp;A leaders across multiple industry verticals and geographies, HFS analysts, and Capgemini to discuss how the initial pandemic shock could help re-design how the finance function runs and contributes greater business value across the organization.<\/p>\n\n\n\n<p>Download HFS\u2019s reflections from this F&amp;A Leadership Roundtable by Don Ryan (Senior Vice President, HFS), Reetika Fleming (Research Vice President, HFS), and Saurabh Gupta (Chief Research Officer, HFS) including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Effectively use innovative technology, such as AI and automation<\/li>\n\n\n\n<li>The responsibility for F&amp;A, ultimately, is to create demand for new services<\/li>\n\n\n\n<li>New talent, with skills that far exceed a focus on accounting and finance, is the most important ingredient to the future of finance.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/09\/HFS-Frictionless-Finance-Capgemini-POV.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to download the full paper<\/a><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>In November 2020, HFS held a all-digital Capgemini-supported executive roundtable. 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