{"id":625709,"date":"2021-10-20T07:45:28","date_gmt":"2021-10-20T12:45:28","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=research-and-insight&#038;p=633144"},"modified":"2026-03-10T16:58:02","modified_gmt":"2026-03-10T21:58:02","slug":"lending-transformation-pega","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/us-en\/insights\/research-library\/lending-transformation-pega\/","title":{"rendered":"Lending Transformation Pega"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Lending Transformation Pega<\/h1><\/div><h2 class=\"reasearchInsightTitle\">An omni-channel, customer focused loan and mortgage origination solution that incorporates Pegasystems\u2019 Dynamic Case Management and Credit Decision Hub to simplify process complexities and enable banks to safeguard the financial well-being of their customers.<\/h2><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/dk-en\/wp-content\/uploads\/2021\/09\/Lending-Transformation-Solution.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download report<\/span><span class=\"type\">4 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p class=\"wp-block-paragraph\">From a front-office perspective, it helps ensure an omnichannel and digital experience for all customers; in turn driving higher satisfaction and personalization. From a back-office perspective, it allows for increased efficiencies; straight through processing, zero paper process and case management. Finally, it helps re-imagine customer journeys with smart automation of underlying business processes and delivering relevant, personal and valuable services consistently across all customer facing channels.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>An omni-channel, customer focused loan and mortgage origination solution that incorporates Pegasystems\u2019 Dynamic Case Management and Credit<\/p>\n","protected":false},"author":33,"featured_media":720568,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":0,"primary_term":"Financial services","featured_focal_points":""},"tags":[],"research-and-insight-type":[],"theme":[],"brand":[],"service":[],"industry":[545],"partners":[],"content-group":[],"class_list":["post-625709","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","industry-financial-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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