{"id":561639,"date":"2021-09-20T13:27:00","date_gmt":"2021-09-20T13:27:00","guid":{"rendered":"https:\/\/www.capgemini.com\/us-en\/?post_type=press-release&#038;p=561639"},"modified":"2025-03-05T23:45:04","modified_gmt":"2025-03-06T04:45:04","slug":"capgemini-and-mcdonalds-extend-strategic-provider-agreement-to-develop-deploy-and-maintain-mcdonalds-digital-and-restaurant-technology","status":"publish","type":"press-release","link":"https:\/\/www.capgemini.com\/us-en\/news\/capgemini-and-mcdonalds-extend-strategic-provider-agreement-to-develop-deploy-and-maintain-mcdonalds-digital-and-restaurant-technology\/","title":{"rendered":"Capgemini and McDonald\u2019s extend strategic provider agreement to develop, deploy and maintain McDonald\u2019s digital and restaurant technology"},"content":{"rendered":"\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tCapgemini and McDonald\u2019s extend strategic provider agreement to develop, deploy and maintain McDonald\u2019s digital and restaurant technology\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Sep 20, 2021<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2022\/05\/09_20_Capgemini-Press-Release_Capgemini-McDonalds-renewal.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Opens in a new window\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">147 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/us-en\/news\/capgemini-and-mcdonalds-extend-strategic-provider-agreement-to-develop-deploy-and-maintain-mcdonalds-digital-and-restaurant-technology\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/us-en\/news\/capgemini-and-mcdonalds-extend-strategic-provider-agreement-to-develop-deploy-and-maintain-mcdonalds-digital-and-restaurant-technology\/&amp;text=Capgemini and McDonald\u2019s extend strategic provider agreement to develop, deploy and maintain McDonald\u2019s digital and restaurant technology\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/us-en\/news\/capgemini-and-mcdonalds-extend-strategic-provider-agreement-to-develop-deploy-and-maintain-mcdonalds-digital-and-restaurant-technology\/&amp;text=Capgemini and McDonald\u2019s extend strategic provider agreement to develop, deploy and maintain McDonald\u2019s digital and restaurant technology\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\"><strong>PARIS and CHICAGO, September 20, 2021 \u2013 <a href=\"https:\/\/www.capgemini.com\/#_blank\">Capgemini<\/a> today announced that it has signed a multi-year extension to its IT strategic provider agreement with McDonald\u2019s Corporation. Through this agreement, Capgemini will continue to develop, deploy, and maintain certain digital, e-commerce, and restaurant technology solutions that power consumer engagement across channels such as kiosk, Point of Sale (POS), web, global mobile application, drive thru and home delivery.<\/strong><\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cMcDonald\u2019s has successfully undergone a rapid modernization of its platforms, digital channels and restaurant technology in the past four years in support of its strategic initiative, <\/em><a href=\"https:\/\/corporate.mcdonalds.com\/corpmcd\/our-company\/who-we-are\/accelerating-the-arches.html\"><em>Accelerating the Arches<\/em><\/a><em>,\u201d<\/em> said Aiman Ezzat, Chief Executive Officer, Capgemini Group. <em>\u201cThis extension of our strategic relationship marks an important milestone in the transformation journey of McDonald\u2019s that dates back nearly 15 years. We are inspired by McDonald\u2019s mission of making delicious, feel-good moments easy for everyone and look forward to continuing our support of its customers-first vision for growth.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p><em>\u201cAs a strategic provider, Capgemini plays a key role in everything we do when it comes to technology. Together, we have achieved greater speed, agility and scalability in how we develop and deploy digital technologies to better serve our customers through greater convenience and personalization,\u201d <\/em>said Daniel Henry, Executive Vice President, Global Chief Information Officer, McDonald\u2019s Corporation. <em>\u201cAs we look ahead, we are doubling down on the three Ds\u2014Delivery, Digital and Drive Thru\u2014with the goal of making our customer experiences faster and easier no matter how food is ordered or obtained in over 110 countries. Capgemini\u2019s global strategic talent, market-leading capabilities and commitment to our shared values have been instrumental in McDonald\u2019s digital transformation journey.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cIt\u2019s impressive to see McDonald\u2019s further solidify its top position in the industry given its investments in modernizing its technology platforms, channels and restaurants. The recent launch of its loyalty program, MyMcDonald\u2019s Rewards, is yet another example of the personal touches and conveniences at the heart of its customer experiences,\u201d<\/em> said Ted Levine, Head of Consumer Products, Retail, Distribution and Services, for Capgemini in the Americas. <em>\u201cOur Capgemini teams around the world take great pride in powering game-changing programs like this as well as the modernization of McDonald\u2019s architecture and platforms. Together, we have transformed our joint ways of working shifting to more agile, product-centric development and creating a culture where top tech talent wants to work for McDonald\u2019s and Capgemini. We look forward to our continuing relationship, committed to business outcomes that better serve customers, crews and communities.\u201d<\/em><\/p>\n\n\n\n<p><strong>About Capgemini<\/strong><\/p>\n\n\n\n<p>Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 290,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of \u20ac16 billion.<\/p>\n\n\n\n<p>Get The Future You Want |&nbsp;<a href=\"http:\/\/www.capgemini.com#_blank\">www.capgemini.com<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about 2026 Capital Markets Day: Capgemini poised to capture the full value of the Agentic AI revolution\" href=\"https:\/\/www.capgemini.com\/us-en\/news\/press-releases\/2026-capital-markets-day-capgemini-poised-to-capture-the-full-value-of-the-agentic-ai-revolution\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span 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