{"id":768448,"date":"2026-10-05T05:02:26","date_gmt":"2026-10-05T10:02:26","guid":{"rendered":"https:\/\/www.capgemini.com\/us-en\/?p=768448&#038;preview=true&#038;preview_id=768448"},"modified":"2026-10-08T05:06:43","modified_gmt":"2026-10-08T10:06:43","slug":"beyond-cms-0057-f-compliance-how-payers-can-reduce-prior-authorization-friction-before-the-2027-deadline","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/beyond-cms-0057-f-compliance-how-payers-can-reduce-prior-authorization-friction-before-the-2027-deadline\/","title":{"rendered":"Beyond CMS-0057-F compliance: How payers can reduce prior authorization friction before the 2027 deadline"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1><strong>Beyond CMS-0057-F compliance: How payers can reduce prior authorization friction before the 2027 deadline<\/strong><\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-white.svg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Capgemini<\/h5><h5 class=\"blog-date\">Sep 29, 2026<\/h5><\/div><\/div><div class=\"brand-image\"><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?=http:\/\/capgeminiucwe.develop\/?post_type=press-release&amp;p=179\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?=http:\/\/capgeminiucwe.develop\/?post_type=press-release&amp;p=179\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?=http:\/\/capgeminiucwe.develop\/?post_type=press-release&amp;p=179\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div><div class=\"article-text article-quote-text\">\n\n<h2 id=\"h-\" class=\"wp-block-heading\"><\/h2>\n\n\n<p class=\"wp-block-paragraph\">As health payers in the US prepare to comply with the CMS-0057-F (CMS Interoperability and Prior Authorization Final Rule) by January 2027, the administrative friction may remain for both payers and providers well after implementation.&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">While the regulation focuses on transparency of PA requirements, including coverage discovery, procedure-specific policy guidelines, and data transfer between providers and payers, it addresses only part of the problem. Another limitation is that, for now, the compliance requirement applies only to specific categories of CMS-regulated payers, rather than to all health plans. In addition, adoption is not mandatory for all providers, except for certain providers eligible for the Merit-based Incentive Payment System (MIPS).&nbsp;<\/p>\n\n\n<h2 id=\"h-the-readiness-gap-is-already-visible\" class=\"wp-block-heading\"><strong>The readiness gap is already visible<\/strong><\/h2>\n\n\n<p class=\"wp-block-paragraph\">The provider and payer communities are not fully prepared for the upcoming deadline, according to WEDI\u2019s 3<sup>rd<\/sup> Interoperability and Prior Authorization Survey.<sup>1<\/sup> WEDI\u2019s findings show that provider confidence in meeting the 2027 deadline has fallen to 25%, while the providers\u2019 intent to implement also declined to 33% in February 2026 from 44% in October 2025.&nbsp;&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">From the payer\u2019s perspective, the survey shows that 10% of payers haven\u2019t even started interoperability-specific work. Moreover, only 16% of payers are currently around 100% complete ahead of the January 2027 deadline.<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"922\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg?w=960\" alt=\"\" class=\"wp-image-768449\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg 5000w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg?resize=300,270 300w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg?resize=768,691 768w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg?resize=1024,922 1024w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg?resize=1536,1382 1536w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-02.jpg?resize=2048,1843 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">The top three challenges facing payers are implementation and compliance costs, operational readiness, and execution gaps.&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">Even after implementation, the administrative burden associated with PA decision-making is likely to persist on the payer side. This is especially true for complex cases, which often require evaluation of multiple clinical documents and additional evidence-based follow-ups. These interactions typically occur through multiple channels, leading to delays and incomplete responses from providers. As a result, this ongoing friction can continue to drive dissatisfaction among both providers and members.&nbsp;<\/p>\n\n\n<h2 id=\"h-three-dimensions-for-improving-prior-authorization-nbsp\" class=\"wp-block-heading\"><strong>Three dimensions for improving prior authorization<\/strong>&nbsp;<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Capgemini sees three mutually reinforcing dimensions for prior authorization transformation: interoperability, automation, and collaboration. Together, they can help transform prior authorization from an administrative checkpoint into a more timely, transparent, and clinically informed exchange.&nbsp;<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"922\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg?w=960\" alt=\"\" class=\"wp-image-768450\" srcset=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg 5000w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg?resize=300,270 300w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg?resize=768,691 768w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg?resize=1024,922 1024w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg?resize=1536,1382 1536w, https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2026\/10\/Chart_1-01.jpg?resize=2048,1843 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Interoperability:<\/strong> Payers should view CMS-0057-F compliance as the foundation for broader prior authorization rather than the final destination. Coverage discovery, documentation requirements, request submission, status tracking, requests for additional information, and decisions should connect seamlessly with the systems where payer and provider teams already work. &nbsp;&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">2. <strong>Automate administrative review:<\/strong> Responsible AI can streamline prior authorization intake by identifying administrative gaps early and communicating them to providers before the request moves further into review. Document AI and computer vision can analyze incoming materials, identify the requested service, extract diagnoses and clinical observations, detect missing pages, and map supporting evidence to FHIR resources or payer data models.&nbsp;<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong><em>Evidence-based AI review<\/em><\/strong><em>:<\/em> Responsible AI can strengthen prior authorization reviews by evaluating clinical documentation against applicable medical policies and coverage criteria. AI agents can generate evidence-based recommendations supported by a clear rationale, documented findings, and an auditable trail of how each recommendation was developed.&nbsp;<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Eligible procedures that meet predefined, payer-approved criteria may be automatically approved, allowing clinicians  to focus on complex cases that require medical judgment, while retaining oversight and final decision-making authority.&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">PHI and PII protection should be built into the workflow, including data minimization, de-identification, or tokenization where feasible, access controls, audit logging, and safeguards to ensure information is protected before it is processed by a generative AI model.<\/p>\n\n\n<p class=\"wp-block-paragraph\">3. <strong>Payer-provider collaboration:<\/strong> When a prior authorization request does not initially meet authorization requirements, payers should engage providers early rather than defaulting immediately to a denial. Structured collaboration between payers and providers can help clarify clinical intent, resolve documentation gaps, and support more accurate authorization decisions. This active dialogue can also help identify the most appropriate pathway to care.&nbsp;&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">Such collaboration helps clarify missing clinical information, identify supporting documentation, and, when appropriate, explore alternative evidence-based treatment pathways through specialist-led clinical consultation. A modification-over-denial approach helps providers align requests with clinical guidelines while allowing payers to maintain standards for medical necessity, quality, and cost-management.&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">This elevates prior authorization from a purely administrative process to a clinically informed exchange in which patient-specific provider insights are considered alongside evidence-based guidelines and payer policies.&nbsp;<\/p>\n\n\n<h2 id=\"h-what-payer-leaders-should-do-now\" class=\"wp-block-heading\"><strong>What payer leaders should do now<\/strong><\/h2>\n\n\n<p class=\"wp-block-paragraph\">As health plans prepare for the 2026 and 2027 CMS-0057-F milestones, the focus should extend beyond implementation activities. Actions taken now can help establish the operational, clinical, and governance foundations needed for long-term success.&nbsp;<\/p>\n\n\n<p class=\"wp-block-paragraph\">Right now, payer leaders should:&nbsp;<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li>Create one roadmap across the 2026 operational requirements and 2027 API requirements&nbsp;<\/li>\n\n\n<li>Define the target operating model, including decision rights, exception paths, clinical oversight, and third-party responsibilities&nbsp;<\/li>\n\n\n<li>Digitize and govern medical policies so requirements, evidence, and denial reasons are applied consistently&nbsp;<\/li>\n\n\n<li>Prioritize provider journeys from discovery through follow-up&nbsp;<\/li>\n\n\n<li>Measure outcomes beyond go-live, including cycle time, administrative touchpoints, avoidable denials, provider experience, and member access.&nbsp;<\/li>\n\n<\/ul>\n\n\n<h2 id=\"h-turning-a-mandate-into-measurable-results-nbsp\" class=\"wp-block-heading\"><strong>Turning a mandate into measurable results<\/strong>&nbsp;<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The payers that lead in this next phase will not be those that simply expose the required APIs, but the organizations that turn interoperability into operational intelligence, responsible automation, and stronger clinical collaboration.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Capgemini can help health payers assess their CMS-0057-F readiness. This includes modernizing interoperability architecture, redesigning utilization management workflows, and applying responsible AI to reduce administrative burden. Clinical oversight and regulatory confidence remain built into the process. The next step is to define how the mandate can serve as the foundation for a practical, sequenced transformation roadmap with measurable business outcomes.<\/p>\n\n\n<h2 id=\"h-start-with-a-readiness-to-transformation-roadmap-nbsp\" class=\"wp-block-heading\"><strong>Start with a readiness-to-transformation roadmap<\/strong>&nbsp;<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Ready to move from CMS-0057-F compliance planning to prior authorization transformation? Contact Capgemini for a readiness assessment and executive roadmap workshop. Together, we can define a practical transformation path spanning interoperability, operating model modernization, responsible AI, and provider experience.<\/p>\n\n\n<p class=\"wp-block-paragraph\">References<\/p>\n\n\n<ol class=\"wp-block-list\">\n\n<li><a href=\"https:\/\/files.constantcontact.com\/cc5af31a201\/19d6312d-b5c5-438e-bdd2-b504f724eb4e.pdf\" target=\"_blank\" rel=\"noopener\">WEDI Interoperability and Prior Authorization Survey<\/a>&nbsp;&nbsp;<\/li>\n\n<\/ol>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\" section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider undefined\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our experts<\/h2><\/div><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/02\/Troy-Awsumb-Headshot_Jan-2025v3-e1738837730820.jpg\" alt=\"Troy Awsumb\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"subnav-button--form\" href=\"javascript:void(0)\" aria-label=\"contact us\" data-bs-toggle=\"modal\" data-bs-target=\"#WPBdf5688e7_15df_4929_97db_b59b23415dac\" data-bs-expert-title=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ico-form\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Troy Awsumb<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Healthcare Industry Leader, Capgemini Financial Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"subnav-button--form\" href=\"javascript:void(0)\" aria-label=\"contact us\" data-bs-toggle=\"modal\" data-bs-target=\"#WPBdf5688e7_15df_4929_97db_b59b23415dac\" data-bs-expert-title=\"Troy Awsumb\">\n\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ico-form\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Troy Awsumb has nearly two decades of experience transforming the operating capabilities of businesses in the healthcare ecosystem. 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Please try again.<\/p>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t<script>\n\t\t\twindow.MF_CONFIG344241 = {\"344241\":{\"errors\":[],\"redirect\":\"\"}};\n\t\t<\/script>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2024\/11\/Sanjay-Pawar-1.png\" alt=\"Sanjay Pawar\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"subnav-button--form\" href=\"javascript:void(0)\" aria-label=\"contact us\" data-bs-toggle=\"modal\" data-bs-target=\"#WPBdf5688e7_15df_4929_97db_b59b23415dac\" data-bs-expert-title=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ico-form\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Sanjay Pawar<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Global Insurance Industry, Health Insurance Portfolio Lead<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"subnav-button--form\" href=\"javascript:void(0)\" aria-label=\"contact us\" data-bs-toggle=\"modal\" data-bs-target=\"#WPBdf5688e7_15df_4929_97db_b59b23415dac\" data-bs-expert-title=\"Sanjay Pawar\">\n\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ico-form\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Sanjay Pawar leads Capgemini\u2019s global Health Insurance Portfolio, driving strategy and coordinating across Capgemini services to deliver thought leadership and GTM offerings in the health insurance domain. Sanjay brings over 20 years of expertise in crafting and delivering business-technology solutions.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"modal\" id=\"WPBdf5688e7_15df_4929_97db_b59b23415dac\">\n\t\t\t\t\t<div class=\"modal-dialog modal-dialog-centered modal-lg modal-dialog-scrollable landing-page-modals\">\n\t\t\t\t\t\t<div class=\"modal-content\">\n\t\t\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t\t\t<button type=\"button\" class=\"btn-close\" aria-label=\"close\" data-bs-dismiss=\"modal\"><\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logo-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/themes\/capgemini2025\/assets\/images\/logo.svg\"\n\t\t\t\t\t\t\t\t\t\talt=\"Connect with us\" class=\"light\" \/>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/themes\/capgemini2025\/assets\/images\/logo-white.svg\"\n\t\t\t\t\t\t\t\t\t\talt=\"Connect with us\" class=\"dark\" \/>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"form-title\">Connect with us<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"mf_forms__container \">\n\t\t\t\t\t\t\t\t<form id=\"mf_form_344241_2890555865\" class=\"mf_form__form row needs-validation\" action=\"\" method=\"post\" enctype=\"multipart\/form-data\" data-nosnippet>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"asterisk_title\">\n\t\t\t\t\t<p><span class=\"star-required\">*<\/span> Mandatory field<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"mf_form__errors mf_form__errors--top\" role=\"alert\" aria-live=\"polite\">\n\t\t\t\t\t<ul class=\"mf_form__errors__list\"><\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_id\" data-validate=\"number\" class=\"mf_form__id\" value=\"344241\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"form_title\" class=\"mf_form__title\" value=\"\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"wp_rest_nonce\" class=\"mf_form__wp_rest_nonce\" value=\"2488a01b43\" \/>\n\n\t\t\t\t<input type=\"hidden\" name=\"mf_form_conditional_logic\" class=\"mf_form__title conditional_logic\" value=\"\" \/>\n\t\t\t\t\n\t\t\t\t<input type=\"hidden\" name=\"mf_form_fields_country_dpo_field\" class=\"mf_form__title conditional_logic mf_form_fields_country_dpo_field\" value=\"\" \/>\n\n\t\t\t\t<!-- Anti-spam field -->\n\t\t\t\t<input type=\"text\" \n\t\t\t\t\tname=\"website_url\" \n\t\t\t\t\tclass=\"mf_field__url\" \n\t\t\t\t\tautocomplete=\"off\"\n\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\tstyle=\"position:absolute;left:-9999px;width:1px;height:1px;opacity:0;pointer-events:none;\" \n\t\t\t\t\/>\n\t\t\t<\/form>\n\n\t\t\t<div class=\"mf_form__success\" tabindex=\"0\" role=\"alert\">\n\t\t\t\t\t\t\t\t<p>Thank You! We have received your form submission.\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"mf_form__errors\">\n\t\t\t\t<p>We are sorry, the form submission failed. Please try again.<\/p>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t<script>\n\t\t\twindow.MF_CONFIG344241 = {\"344241\":{\"errors\":[],\"redirect\":\"\"}};\n\t\t<\/script>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n<section class=\"section section--expert-perspectives\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"expert-heading\">Expert perspectives<\/h2><\/div><\/div><div class=\"expert-prospective-container\"><div class=\"row\"><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/smarter-service-stronger-results-the-ai-driven-future-of-contact-centers-in-financial-services\/\" aria-label=\"Smarter service, stronger results: The AI-driven future of contact centers in financial services\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/07\/AI-powered_copntact_centers-Webpage_2.jpg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Customer experience, Data and AI, Gen AI<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/smarter-service-stronger-results-the-ai-driven-future-of-contact-centers-in-financial-services\/\" aria-label=\"Smarter service, stronger results: The AI-driven future of contact centers in financial services\"><h3 class=\"expert-subtitle\">Smarter service, stronger results: The AI-driven future of contact centers in financial services<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2022\/05\/Rajesh-Iyer-e1607079100644-3.jpg?w=555\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Rajesh Iyer<\/div><div class=\"date-text\">Jul 8, 2025<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/question-answer-generation-qag-for-automated-summarization-evaluation-a-reference-free-approach\/\" aria-label=\"Question-Answer Generation (QAG) for automated summarization evaluation: A reference-free approach\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/07\/QAG-based_summarization_evaluation-Webpage_Image.jpeg?w=600&#038;quality=70\" style=\"object-position: 50% 50%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Automation, Data and AI<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/question-answer-generation-qag-for-automated-summarization-evaluation-a-reference-free-approach\/\" aria-label=\"Question-Answer Generation (QAG) for automated summarization evaluation: A reference-free approach\"><h3 class=\"expert-subtitle\">Question-Answer Generation (QAG) for automated summarization evaluation: A reference-free approach<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"light\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-blue.svg\" \/><img decoding=\"async\" class=\"dark\" loading=\"lazy\" alt=\"Capgemini\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/themes\/capgemini2025\/assets\/images\/cg-logo-white.svg\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Capgemini<\/div><div class=\"date-text\">Jul 8, 2025<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-md-4 row-space\"><div class=\"box\"><div class=\"box-img-wrapper\"><a href=\"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/diversity-inclusion-and-generative-ai-in-financial-services\/\" aria-label=\"Diversity, inclusion, and generative AI in financial services\" tabindex=\"-1\"><img decoding=\"async\" class=\"box-img\" alt=\"\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/02\/Diversity_Inclusion_Gen_AI_in_FS-Page_Image.jpg?w=600&#038;quality=70\" style=\"object-position: 44% 52%; object-fit: cover;\" loading=\"lazy\" \/><\/a><\/div><div class=\"box-inner\"><div class=\"box-tag\">Data and AI, Gen AI, Technology<\/div><a class=\"content-box-title\" href=\"https:\/\/www.capgemini.com\/us-en\/insights\/expert-perspectives\/diversity-inclusion-and-generative-ai-in-financial-services\/\" aria-label=\"Diversity, inclusion, and generative AI in financial services\"><h3 class=\"expert-subtitle\">Diversity, inclusion, and generative AI in financial services<\/h3><\/a><div class=\"box-bottom\">\n\t\t   <div class=\"box-logo\"><img decoding=\"async\" class=\"\" loading=\"lazy\" alt=\"\" src=\"https:\/\/www.capgemini.com\/us-en\/wp-content\/uploads\/sites\/30\/2025\/01\/Diversity_Inclusion_Gen_AI_in_FS-Annette_Moss.jpg?w=300\" \/><\/div><div class=\"date-name-info\"><div class=\"author-text\">Annette Moss<\/div><div class=\"date-text\">Feb 6, 2025<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Beyond CMS-0057-F compliance: How payers can reduce prior authorization friction before the 2027 deadline<\/p>\n","protected":false},"author":12384,"featured_media":768451,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[{\"uuid\":\"ae6dc96e-616f-41e8-87f8-4284a2c0bf99\",\"blogId\":\"30\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/us-en\/\",\"postLink\":\"https:\/\/www.capgemini.com\/us-en\/2026\/10\/08\/beyond-cms-0057-f-compliance-how-payers-can-reduce-prior-authorization-friction-before-the-2027-deadline\/\",\"postId\":768448,\"isSaved\":false,\"isCrossLink\":false,\"hasCrossLink\":false,\"hreflang\":\"\",\"link\":\"\"},{\"uuid\":\"bbe2862c-b150-4f58-b05b-1ea63065656f\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/beyond-cms-0057-f-compliance-how-payers-can-reduce-prior-authorization-friction-before-the-2027-deadline\/\",\"postId\":1247438,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false,\"hreflang\":\"\",\"link\":\"\"}]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"brand":[],"service":[],"industry":[],"partners":[],"blog-topic":[380],"content-group":[],"class_list":["post-768448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","blog-topic-healthcare"],"yoast_head":"<!-- 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